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Seller_khUF6HPR2AHxu
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Hi Sellers,

Prime Day is one of the biggest shopping moments of the year. Whether you sell home goods, beauty, electronics, or everyday essentials, the right advertising strategy before the event can significantly impact your results. This post walks you through how to prepare your campaigns before Prime Day, which starts now!


📊 Quick Poll: Are your campaigns ready for Prime Day? Comment on the post!

  • Already prepared → Click 👍
  • Still planning → Click 👎

__________________________________

Preparation is everything, so before running ads on Prime Day, we want to make sure you are set up for success with the following best practices:

🛍️ Optimize Your Product Pages

Strong product pages help shoppers find relevant information fast and influence purchase decisions. Here's how to strengthen yours:

  • Create clear and focused titles and bullets: Have concise titles to help shoppers quickly understand your product. Additionally, aim for three plus bullet points that focus on key benefits that matter most to shoppers.
  • Feature high-quality images: Include at least four photos showing your product from multiple angles to help shoppers make confident purchase decisions. Use lifestyle images to demonstrate your product in real-world settings.
  • Add A+ content: Available to brands enrolled in Amazon Brand Registry, A+ content lets you describe your product features with enhanced images, text placements, and stories.
  • Prioritize products with deals or coupons: Combining deals with advertising helps shoppers discover and purchase your products more easily.
  • Highlight strong performers: Review recent sales to identify products with consistent results. Items showing strong engagement leading up to Prime Day may continue to resonate during the event.
  • Plan for inventory and profitability: Consider advertising products with excess inventory while maintaining focus on items with healthy ACOS (advertising cost of sales — the percentage of sales spent on ads).

🎯 Build Your Campaign Strategy

Combining multiple targeting types creates a balanced strategy for Prime Day and year-round.

  • Start automatic targeting early: Launch Sponsored Products automatic campaigns at least 6 weeks before Prime Day to discover new shopping patterns and keywords.
  • Build manual targeting campaigns: Use high-performing search terms from your automatic campaigns and bid on them competitively as exact match (ads show only for that specific search term).
  • Add negative keywords: Review your search term reports and add negative keywords (terms you don't want your ads to appear for) to focus spend on the most relevant searches.

Explore Amazon Ads targeting strategies for more details.


💰 Set Your Bids and Budget

With your product selection and targeting in place, bid optimization becomes essential for high-traffic events.

  • Use schedule-based bid and budget rules: Automatically adjust your bids and budgets during peak shopping hours when conversion rates may be higher.
  • Shift budgets to top performers: Move spend from lower-performing campaigns to your best-performing ones for maximum impact.

Visit the bids and budgets guide to learn more.

__________________________________


💡 Key Insight

Advertisers saw a 16% increase in sales using Sponsored Ads during Prime Day, compared to average category growth.*

🤝 Let's Talk

What's your Prime Day advertising strategy this year? Share your tips or questions in the comments. Your insights could help a fellow seller. 👇

*Amazon internal data, worldwide. Results are based on past observations and may not indicate future performance.

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Seller_jqOENAlPaLLiu
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Hello,

We would like to share an issue we have been experiencing, which has now affected multiple brands and is creating serious operational challenges for our business.

So far, this situation has occurred with:

* Larineco (5 ASINs restricted)

* BasedBodyWorks (2 ASINs restricted)

* Grande Johnson (1 ASIN affected)

In all cases:

* Products were sourced from Amazon.com, brand owners, or authorized distributors

* We had prior sales activity without any issues

* No customer complaints were received

However, the process we are facing is as follows:

1. Listings become restricted

2. We are asked to submit invoices via the “Request Approval” page

3. We upload invoices that match the stated requirements

4. Applications are rejected shortly after submission

5. Cases opened receive general responses without specific details

This has created some confusion on our side.

According to the approval page, invoices from Amazon.com (with sufficient quantity), manufacturers, or authorized distributors should be acceptable. However, in our experience, even when submitting such documents, approval is not granted.

As a result:

* Inventory remains stranded in FBA

* We are required to remove or dispose of products

* This leads to unexpected financial impact

We fully respect Amazon’s policies and understand that restrictions may apply. Our goal is simply to better understand the expectations so we can ensure full compliance moving forward.

Could an Amazon moderator please help clarify:

* Whether invoices from Amazon.com or brand-authorized sources are still considered valid

* If there are additional criteria that are not clearly stated on the approval page

* What specifically may be missing or insufficient in our submissions

We would greatly appreciate any guidance so we can align with the correct requirements and avoid similar situations in the future.

@Dougal_Amazon @Glenn_Amazon @Christine_Amazon

@JiAlex_Amazon @Sandy_Amazon

@CR_Amazon

@Josh_Amazon

@Ricardo_Amazon

@Daryl_Amazon

@Manny_Amazon

@Lola_Amazon

Thank you for your support.

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Seller_keX6Km2ij6Snz
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Wrong classified as medical device
by Seller_keX6Km2ij6Snz
Amazon replied

As the title mentions, my listing has just recently been classified as a class II medical device (laser surgical device) and I have absolutely zero medical claims anywhere in my listing. This genuinely is genuinely wrong and I need help as soon as possible. This device is marketed as a beauty cosmetic device and nothing else. My title and bullet points and descriptions all reflect a beauty device not a medical device. Now the listing has been wrongfully deactivated. Someone please help asap. CASE ID: 19916483811

1 vote
1 vote
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22 replies
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Seller_LBNcwL9dKwXun
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Amazon is rejecting my supplier invoice, which is clearly an invoice, because it is a "retail receipt" and not from a distributor or my supplier. This is incredibly frustrating, the submission was first auto denied within 2 minutes and I requested a re-review and this was the escalated outcome. The invoice very clearly has:

  • INV Date
  • ORD Date
  • Ord No
  • Terms
  • Description of Items, barcode UPC number, country of origin, quantities, supplier item SKU
  • Lists our company name and address, matching our selling account information
  • Shows at least 10 units purchased (80 cases of 6)
  • Dated within 180 days (December 16, 2025)
  • Does not omit pricing information

Community Manager help needed please!! Case id 19237646521.

This is so painful.

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Seller_GEHmfFbkxiZsV
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Brand name 'Bento Munch' was approved on 15-DEC-2025, and the listing was approved and ready for stock to be shipped. My shipment was delayed due to the holiday season, and later, when I tried to ship inventory, the approval was revoked for no reason.

Amazon seller support requested documents such as the brand logo, images of the item, and a commercial invoice. I have met all requirements, and after multiple rounds of back-and-forth, I am being told that the system has restricted my listing and requires brand registration (TM registration required). I am now stuck on error 5665, even though I have fulfilled all requirements.

All I being told is that it's being denied due to complex analysis and checks by the system.

I'm doing private label, and I have my product with my own logo on it. Seller support says I MUST be enrolled in the brand registry to list my product, but I always believed that was optional. That means I need to get trademarked, and I wasn't planning on doing that currently as a new seller. So how are others able to list their products without being enrolled in the brand registry, because I doubt every brand is trademarked?

Case ID: 19619884861

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Seller_ZDSGuXBuRjyRN
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Brand Approval Rejected
by Seller_ZDSGuXBuRjyRN
Amazon replied

I have been trying for the past two months to get brand approval. Despite submitting all required and authentic documents multiple times, my application keeps getting rejected with the same response each time.

I would like to clarify that I have a Letter of Authorization directly from the brand owner, explicitly allowing me to sell their products. I have also attached valid invoices for the items, all issued by the brand owner or their authorized distributor. These are original documents, not altered or fabricated in any way.

The brand owner has no objection to me selling their products on Amazon. If there are any doubts about the authenticity of these documents or my authorization, I kindly request that your team contact the brand owner directly to verify.

Please review my case carefully and let me know if there’s any additional information or documentation I can provide to support this approval. I sincerely request your assistance in resolving this issue, as I’ve been facing the same rejection despite meeting all requirements.

Thank you

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Seller_0CVmWDSxrCSVr
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Most text book brands are gated?
by Seller_0CVmWDSxrCSVr

In order to list, I have to provide an invoice for 10 units from a publisher or distributor.

Is this for all books? Or just textbooks?

It seems selling used books on Amazon is no longer viable due to this restriction.

2 votes
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Seller_k9CjJEqXO3sZP
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BRAND UNGATING
by Seller_k9CjJEqXO3sZP
Amazon replied

Hello everyone,

I’m looking for guidance from sellers or moderators who may have dealt with a similar situation.

We are applying for approval to sell a gated brand where the supplier is the manufacturer itself. The invoice was issued directly by the brand, and we have provided:

A legitimate, unaltered manufacturer invoice

confirmation from the brand that we are an authorized retailer

Clear product images showing all sides of the product, including packaging and labeling

Despite this, Amazon continues to reject the application with automated responses such as:

“Invoice appears altered”

“Supplier is not authentic”

Application did not pass review”

The challenge we’re facing is that neither we nor the manufacturer knows what needs to be changed. The supplier has asked us directly what Amazon wants corrected on the invoice, but Amazon does not specify any actual discrepancy or field that is causing the rejection.

This creates a dead end:

The supplier is the brand/manufacturer

The invoice is real and unedited

The supplier is willing to cooperate but has no guidance on what Amazon considers unacceptable

Has anyone encountered a situation where:

A manufacturer-issued invoice was still flagged as altered?

Amazon required a specific invoice format or wording even from the brand itself?

A brand authorization letter or direct brand contact resolved this type of loop?

Any advice on what Amazon typically expects the manufacturer to change (invoice language, payment terms, reseller wording, etc.) would be extremely helpful.

Thank you to anyone willing to share their experience.

case id: 18928588291

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