Hi Sellers,
Prime Day is one of the biggest shopping moments of the year. Whether you sell home goods, beauty, electronics, or everyday essentials, the right advertising strategy before the event can significantly impact your results. This post walks you through how to prepare your campaigns before Prime Day, which starts now!
📊 Quick Poll: Are your campaigns ready for Prime Day? Comment on the post!
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Preparation is everything, so before running ads on Prime Day, we want to make sure you are set up for success with the following best practices:
🛍️ Optimize Your Product Pages
Strong product pages help shoppers find relevant information fast and influence purchase decisions. Here's how to strengthen yours:
🎯 Build Your Campaign Strategy
Combining multiple targeting types creates a balanced strategy for Prime Day and year-round.
Explore Amazon Ads targeting strategies for more details.
💰 Set Your Bids and Budget
With your product selection and targeting in place, bid optimization becomes essential for high-traffic events.
Visit the bids and budgets guide to learn more.
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💡 Key Insight
Advertisers saw a 16% increase in sales using Sponsored Ads during Prime Day, compared to average category growth.*
🤝 Let's Talk
What's your Prime Day advertising strategy this year? Share your tips or questions in the comments. Your insights could help a fellow seller. 👇
*Amazon internal data, worldwide. Results are based on past observations and may not indicate future performance.
Hello,
We would like to share an issue we have been experiencing, which has now affected multiple brands and is creating serious operational challenges for our business.
So far, this situation has occurred with:
* Larineco (5 ASINs restricted)
* BasedBodyWorks (2 ASINs restricted)
* Grande Johnson (1 ASIN affected)
In all cases:
* Products were sourced from Amazon.com, brand owners, or authorized distributors
* We had prior sales activity without any issues
* No customer complaints were received
However, the process we are facing is as follows:
1. Listings become restricted
2. We are asked to submit invoices via the “Request Approval” page
3. We upload invoices that match the stated requirements
4. Applications are rejected shortly after submission
5. Cases opened receive general responses without specific details
This has created some confusion on our side.
According to the approval page, invoices from Amazon.com (with sufficient quantity), manufacturers, or authorized distributors should be acceptable. However, in our experience, even when submitting such documents, approval is not granted.
As a result:
* Inventory remains stranded in FBA
* We are required to remove or dispose of products
* This leads to unexpected financial impact
We fully respect Amazon’s policies and understand that restrictions may apply. Our goal is simply to better understand the expectations so we can ensure full compliance moving forward.
Could an Amazon moderator please help clarify:
* Whether invoices from Amazon.com or brand-authorized sources are still considered valid
* If there are additional criteria that are not clearly stated on the approval page
* What specifically may be missing or insufficient in our submissions
We would greatly appreciate any guidance so we can align with the correct requirements and avoid similar situations in the future.
@Dougal_Amazon @Glenn_Amazon @Christine_Amazon
@JiAlex_Amazon @Sandy_Amazon
@CR_Amazon
@Josh_Amazon
@Ricardo_Amazon
@Daryl_Amazon
@Manny_Amazon
@Lola_Amazon
Thank you for your support.
As the title mentions, my listing has just recently been classified as a class II medical device (laser surgical device) and I have absolutely zero medical claims anywhere in my listing. This genuinely is genuinely wrong and I need help as soon as possible. This device is marketed as a beauty cosmetic device and nothing else. My title and bullet points and descriptions all reflect a beauty device not a medical device. Now the listing has been wrongfully deactivated. Someone please help asap. CASE ID: 19916483811
Amazon is rejecting my supplier invoice, which is clearly an invoice, because it is a "retail receipt" and not from a distributor or my supplier. This is incredibly frustrating, the submission was first auto denied within 2 minutes and I requested a re-review and this was the escalated outcome. The invoice very clearly has:
Community Manager help needed please!! Case id 19237646521.
This is so painful.
Brand name 'Bento Munch' was approved on 15-DEC-2025, and the listing was approved and ready for stock to be shipped. My shipment was delayed due to the holiday season, and later, when I tried to ship inventory, the approval was revoked for no reason.
Amazon seller support requested documents such as the brand logo, images of the item, and a commercial invoice. I have met all requirements, and after multiple rounds of back-and-forth, I am being told that the system has restricted my listing and requires brand registration (TM registration required). I am now stuck on error 5665, even though I have fulfilled all requirements.
All I being told is that it's being denied due to complex analysis and checks by the system.
I'm doing private label, and I have my product with my own logo on it. Seller support says I MUST be enrolled in the brand registry to list my product, but I always believed that was optional. That means I need to get trademarked, and I wasn't planning on doing that currently as a new seller. So how are others able to list their products without being enrolled in the brand registry, because I doubt every brand is trademarked?
Case ID: 19619884861
I have been trying for the past two months to get brand approval. Despite submitting all required and authentic documents multiple times, my application keeps getting rejected with the same response each time.
I would like to clarify that I have a Letter of Authorization directly from the brand owner, explicitly allowing me to sell their products. I have also attached valid invoices for the items, all issued by the brand owner or their authorized distributor. These are original documents, not altered or fabricated in any way.
The brand owner has no objection to me selling their products on Amazon. If there are any doubts about the authenticity of these documents or my authorization, I kindly request that your team contact the brand owner directly to verify.
Please review my case carefully and let me know if there’s any additional information or documentation I can provide to support this approval. I sincerely request your assistance in resolving this issue, as I’ve been facing the same rejection despite meeting all requirements.
Thank you
In order to list, I have to provide an invoice for 10 units from a publisher or distributor.
Is this for all books? Or just textbooks?
It seems selling used books on Amazon is no longer viable due to this restriction.
Hello everyone,
I’m looking for guidance from sellers or moderators who may have dealt with a similar situation.
We are applying for approval to sell a gated brand where the supplier is the manufacturer itself. The invoice was issued directly by the brand, and we have provided:
A legitimate, unaltered manufacturer invoice
confirmation from the brand that we are an authorized retailer
Clear product images showing all sides of the product, including packaging and labeling
Despite this, Amazon continues to reject the application with automated responses such as:
“Invoice appears altered”
“Supplier is not authentic”
Application did not pass review”
The challenge we’re facing is that neither we nor the manufacturer knows what needs to be changed. The supplier has asked us directly what Amazon wants corrected on the invoice, but Amazon does not specify any actual discrepancy or field that is causing the rejection.
This creates a dead end:
The supplier is the brand/manufacturer
The invoice is real and unedited
The supplier is willing to cooperate but has no guidance on what Amazon considers unacceptable
Has anyone encountered a situation where:
A manufacturer-issued invoice was still flagged as altered?
Amazon required a specific invoice format or wording even from the brand itself?
A brand authorization letter or direct brand contact resolved this type of loop?
Any advice on what Amazon typically expects the manufacturer to change (invoice language, payment terms, reseller wording, etc.) would be extremely helpful.
Thank you to anyone willing to share their experience.
case id: 18928588291