Inaccurate Product dimensions at FBA
Hi, I am hoping someone from Amazon seller support could assist.
I am trying to get my product re-measured at fulfilment centre for one of my SKU.
They keep coming back with an historic measurement on file. I have mentioned multiple times in the chat support that I have reduced my product packaging size & provided details of the new size.
- length: 12.1 cm
- width: 9 cm
- height: 1.2cm
- weight: 0.08 kg
Kindly assist in getting my product measurements accurate.
please find the case ID here: 18135821691
Inaccurate Product dimensions at FBA
Hi, I am hoping someone from Amazon seller support could assist.
I am trying to get my product re-measured at fulfilment centre for one of my SKU.
They keep coming back with an historic measurement on file. I have mentioned multiple times in the chat support that I have reduced my product packaging size & provided details of the new size.
- length: 12.1 cm
- width: 9 cm
- height: 1.2cm
- weight: 0.08 kg
Kindly assist in getting my product measurements accurate.
please find the case ID here: 18135821691
3 replies
Seller_meIuorLHTvu6M
Hi, Could I get someone's support on this case from Amazon.
Thanks
Bryce_Amazon
Greetings,
Thank you for taking the time to post here on the forums.
Upon reviewing this case, I can see that it has already been escalated and the Leadership team has provided a response. Please refer to their communication, and direct any additional questions directly to this case. At this time, there are no additional escalation pathways available, my apologies.
