Welcome to Seller Forums

Dear Amazon Account Health Team,

I believe the messages I have received regarding the deactivation of my account are automatically generated and that my case has not been reviewed by a human representative.

I would like to respectfully request a manual review of my account. During my identity verification video call, I was unable to speak with a Turkish interpreter due to availability issues. The interpreter ended the call before the process was completed.

Later, I completed the call with an English-speaking representative and my own interpreter. I explained I was at my workplace and facing internet difficulties, and I was not able to wait for Turkish support due to limited slots.

All my documents are ready for submission. I kindly request another video call with a Turkish interpreter and a fair chance to complete the verification process.

Please review my case manually and provide me with a clear explanation if the deactivation decision still stands.

Sincerely,

Hello fellow sellers and Amazon team,

My account was suspended due to ASIN B00N3ZYM5S, which I never sold, never fulfilled, and immediately removed upon the first notice.

I submitted a report screenshot covering over a year prior to the violation date — clearly showing zero activity for that ASIN.

Despite this, I have been repeatedly asked to submit invoices for that ASIN, which is impossible.

To demonstrate my compliance, I submitted:

– 3 separate invoices for 3 real ASINs I actually sold

– Order confirmations from Amazon.com

– Shipping labels with my business name

– Proof of delivery and return/refund documentation

I also added a formal compliance statement covering all drop shipping policy points.

Still, Amazon keeps denying my appeals and says I haven’t provided what they requested.

This is extremely frustrating — I am not a counterfeit seller. I only source from Amazon.com and fulfill everything under my own name.

I have uploaded a full PDF package and asked for a manual review, not automated replies.

Any support, feedback or suggestions would mean a lot.

Thanks to everyone reading.

Ahmet Emin Tosunoğlu

SHIFOEKO / A1SS58J5OMWUI4

Hi Everyone,

Im a Canadian seller, who is only selling in the United States (Amazon). I am getting mix messages about filing my taxes

1) Should I be reporting and filing to the IRS or CRA? or both?

2) Does Amazon collect the taxes and submit them to the right government entity?

Can someone recommend an accounting firm that can help with accounting. I've contacted a few, but they don't seem to be familiar with Amazon or cross boarder accounting.

Thanks

Great news for Amazon sellers!

Canada has announced it’s stepping back from implementing the Digital Services Tax as part of ongoing trade negotiations with the United States.

Many of us have been frustrated by the extra fees Amazon has been charging sellers under the label of “Digital Services Fees.” While Amazon calls it a fee rather than a tax, it has effectively passed the cost of this proposed tax onto small and medium sellers, even though the legislation was originally aimed at large online marketplaces earning over $20 million.

With this reversal, there’s hope Amazon will stop charging these fees to sellers. It’s been a burden on small businesses and unfairly shifted costs that should have been absorbed by Amazon and not us sellers.

I hope to see the Canadian government remove this for Canada and the USA, and not just the USA. We will have to wait and see.

I know opinions vary, but I think Trump deserves some recognition for pushing these trade negotiations that may help reduce costs for all online sellers.

Has anyone heard official word from Amazon yet about removing these fees?

Dear Amazon Seller Support Team,

I am inquire about the verification status of my newly created Amazon Seller Account.

First, I would like to confirm that my U.S. marketplace account has successfully passed identity verification and is now active. However, I have noticed that the Canada marketplace still shows restrictions due to "identity verification under review," which has been ongoing for nearly two month. Could you please provide an update on when this process might be completed?

Thank you for your time and assistance. Please let me know if any additional documentation or action is required from my side to expedite the Canada account verification. I look forward to your response.

Best regards

Hi,

I have stores in 4 countries on Amazon, but I have not been able to get buybox in Canada and Mexico for 6 months. I checked my accounts and tried to find some solutions for why I could not get buybox. I saw some deficiencies in my address information and corrected them. Also, my last name changed because I got married, and I corrected it in my identity information. I can do it if you request identity verification regarding this. Apart from this, I could not detect any other problem. Is it because of this that I cannot receive buybox or is there another problem, I request your help regarding this.

I have been going over with support for the past 2 months and I been getting the same automated response over and over despite me telling them I do not have any in registration account both my account a active and verified out of desperation I am posting here hoping someone can escalate this. CASE 11249727282

Please be informed that this error occurs when one of the selected partner accounts contains a merchant that is still pending in registration and that partner account is in the same marketplace as another merchant. You can terminate the in-registration merchant. Otherwise the accounts cannot be merged.

To terminate the in registration merchant, you can:

1. Log in with the account that has an in-registration merchant.

2. Select the in-registration merchant in the picker (if needed).

3. Terminate the registration process.

Hello, I am trying to find the date when my items were sent from one FBA warehouse to another. I know it was sometime in April.

When the transfer took place, 2 of my items went missing and they are listed as 'Researching' on the manage inventory page. I assume they are permanently lost.

If so when will I be reimbursed for them? & Where can I find the date of the transfer between the two warehouses?

I read online that after approx. 60 days you should be reimbursed for lost items that haven't been found. If that is the case, mine have exceeded that time. Thanks for any help.