Dear amazon,
We have been committed to providing customers with high-quality products and services, but we recently discovered that some following-sellers maliciously sold low-quality counterfeit goods that did not match the product description on my product page, which led to negative review that did not match the product description, which confused my customers and affected their shopping experience.
We request that Amazon can help us remove this negative review for the following considerations:
1. This negative review does not comply with Amazon's review policy: Any attempt to manipulate reviews, including by directly or indirectly contributing false, misleading or inauthentic content, is strictly prohibited.
2. Affecting customer experience: This review that is inconsistent with the product description may mislead consumers' purchasing decisions.
3. Reviews inconsistent with reality affecting sales: Negative reviews that do not match the product will cause customers to lack trust in our brand, affect our conversion rate, and harm our and Amazon’s interests.
We tried to report this comment, but there was no response and we don't know the progress of the report.
Based on the above reasons, we request Amazon to investigate this issue and help us delete the reviews caused by the following-seller that do not match the product description.
If need some specific evidence, please contact us.