Hello Sellers!

I want to drop in and clarify what to expect if your CA or BR stores become deactivated due to inactivity for pending identity verification.

We moderators have noticed that many sellers have shared the following concern:

“If my Canada or Brazil store is deactivated for identity verification or inactivity reasons, will it affect my US store?”

After Dec 25, 2025, to meet compliance regulations, Amazon had to deactivate accounts for sellers who are inactive in CA and BR stores.

We are confirming that deactivations due to inactivity in the CA and BR stores for identity verification (KYC) will not impact on your ability to sell in other stores, including the US store. If you’re deactivated in the CA store, it will only affect your ability to sell in the CA store. Your selling privileges in US, MX or BR stores will not be impacted by the CA store deactivation. Similarly, if you’re deactivated in the BR store, it will only affect your ability to sell in the BR store. Your selling privileges in US, CA or MX stores will not be impacted by the BR store deactivation. These verification processes remain independent for each store.

If you do not intend to sell in the CA or BR stores, no further action will be required from you at this time.

In the future, whenever you are ready to sell in either store (CA or BR) again, you will need to provide the required information into each selection highlighted in red on the Account Overview page.

Here are some very helpful resources that outline the requirements for successful verification per store:

• Information required to sell on Amazon Canada

• Information required to sell on Amazon Brazil

I hope this has eased your concerns regarding potential impact to your other stores. If you have additional concerns surrounding your account, please create a discussion so we can continue to support you.

Wishing you all the best,

LeviDylan