@Seller_WIFV02H2XUFgS@Seller_j9Bd91CW3ZVpr@Seller_vtQxROP6UNr1O@Seller_VLOxBfLBgpoOh

Hello,

(I am trying to create a new store on my account to sell our private label brand, but no option to do this.)

I was approved for Brand Registry over a week ago for my brand Lumin Era, but I still don’t have access to the Store Builder in Seller Central. There is no option under the “Brands” tab to create or manage a store, and going to the direct link for the Store Builder gives me an error.

I’m a professional seller, and my brand is visible in the “Manage Your Brands” section, but the store function has not been enabled.

Could you please link my brand to my seller account correctly so I can launch my brand store?

Thank you.

discussion.greetings. I have the official authorization letter to sell a brand . I have the invoice. I even included the print screen of the bank transfer to buy products. But I keep on getting rejected without even a bit of consideration from Amazon to help me understand where the problem is. It should be a joke. This canadian brand has officially issued a letter on my company's name. Can it still be possible for Amazon to be a little bit more polite ? What's the need for me to create new cases or send messages every 10 minutes trying to understand what Amazon finally needs instead of just receiving the explanations of where the problems are...

Les marchands Numériques Quebec

Hi all, I'm reselling brand name goods on Amazon. I'm ungated and I'm allowed to sell these products.

I've been selling via Amazon FBA (not FBM) for about a year now.

My store doesn't have any feedback.

Many of my competitors have 50,000 ratings from customers.

Are FBA sellers allowed to insert a QR code with the package that requests feedback for their store?

The QR code doesn't direct the customer off Amazon's site; the process is all done on Amazon's website.

Thanks

Hi!

We are a registered brand in Amazon’s Brand Registry and we’re struggling with unauthorized sellers listing our products on Amazon.ca.

We are selling our manicure products MADE IN GERMANY successfully on the Canadian and US marketplace.

Some products are offered in the US but NOT in Canada.

Now we do have the situation that unauthorized sellers from Canada are offering our US products next to our listing in Canada – without our knowing and permission! How could they able to enter our listings? We are not able to remove them although we are the registered brand owner. Deleting the listing and creating a new one is of no use.

These unauthorized sellers are creating inconsistent variations families, for example nail scissors (ASIN B07TH916HH) next to nail files (ASIN B08538YWF6) = completely different categories.

Further these sellers triple or quadruple our prices. They all do have bad seller feedbacks and they just copying thousands of products to deceive unsuspecting customers.

THIS IS EXTREMELY CONFUSING FOR ALL OUR CUSTOMERS AT CANADIAN AMAZON MARKETPLACE AND IT IS DISTURBING OUR BUSINESS IN A HEAVY WAY!

This is a clear violation of Amazon’s detail page manipulation and trademark misuse policies.

We have submitted multiple IP infringement reports through Brand Registry, but they are coming back as “not accepted”—with no clear explanation.

We’d really appreciate any advice, tips, or shared experiences on how to deal with this. It's been ongoing for far too long and we just want to protect our brand.

Thank you in advance.

Case: 17787916571

I submitted my request for the brand registry. I noticed that the related case status changed to "Answered ", but the status of my brand registry application still reads "Pending Review".

There is no way for me to reopen the case and contact for support. What should I do to get this going?