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🗓️ MARK YOUR CALENDARS: Join us on December 4th, from 8am - 5pm PDT, for a live Q&A session with members of the Amazon Business team, where we'll dive deep into FBA & referral fee savings for bulk Amazon Business orders when you set a business price or quantity discount of 3% or more off your standard price. This is a great opportunity to ask questions and provide feedback directly to the Amazon Business team.

Whether you're new to Amazon Business or a seasoned B2B seller, this is your chance to:

Get expert answers to your pressing questions on:

  • How to take advantage of FBA & referral fee discounts
  • How to set Business pricing and quantity discounts
  • How to automate your B2B pricing at scale

Share your experiences and learn from fellow sellers

Provide direct feedback to the Amazon Business team

‼️Save the date! Add this Ask Amazon session to your Google or Outlook calendar

_____________________________________________________

📚 Key Resources: We've compiled key resources for easy access:

Amazon Business (B2B)

Amazon Business FBA multi-unit fulfillment fee discount

Amazon Business bulk order fee discount

FBA fulfillment fees page

Referral fees

Selling on Amazon Business fee schedule

Selling on Amazon fee schedule

Business prices and quantity discounts

_____________________________________________________

💡 Submit questions below!

Post all your questions below! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.

In the meantime, let's keep the conversation going! Share your top tips for new sellers getting started to:

  • Use business pricing and quantity discounts
  • Save on Amazon Business FBA and referral fee

Let's build momentum heading into the December 4th Q&A session!https://sellercentral.amazon.com/help/hub/reference/G201542150

_____________________________________________________

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers

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Hi Sellers,

Prime Day is one of the biggest shopping moments of the year. Whether you sell home goods, beauty, electronics, or everyday essentials, the right advertising strategy before the event can significantly impact your results. This post walks you through how to prepare your campaigns before Prime Day, which starts now!


📊 Quick Poll: Are your campaigns ready for Prime Day? Comment on the post!

  • Already prepared → Click 👍
  • Still planning → Click 👎

__________________________________

Preparation is everything, so before running ads on Prime Day, we want to make sure you are set up for success with the following best practices:

🛍️ Optimize Your Product Pages

Strong product pages help shoppers find relevant information fast and influence purchase decisions. Here's how to strengthen yours:

  • Create clear and focused titles and bullets: Have concise titles to help shoppers quickly understand your product. Additionally, aim for three plus bullet points that focus on key benefits that matter most to shoppers.
  • Feature high-quality images: Include at least four photos showing your product from multiple angles to help shoppers make confident purchase decisions. Use lifestyle images to demonstrate your product in real-world settings.
  • Add A+ content: Available to brands enrolled in Amazon Brand Registry, A+ content lets you describe your product features with enhanced images, text placements, and stories.
  • Prioritize products with deals or coupons: Combining deals with advertising helps shoppers discover and purchase your products more easily.
  • Highlight strong performers: Review recent sales to identify products with consistent results. Items showing strong engagement leading up to Prime Day may continue to resonate during the event.
  • Plan for inventory and profitability: Consider advertising products with excess inventory while maintaining focus on items with healthy ACOS (advertising cost of sales — the percentage of sales spent on ads).

🎯 Build Your Campaign Strategy

Combining multiple targeting types creates a balanced strategy for Prime Day and year-round.

  • Start automatic targeting early: Launch Sponsored Products automatic campaigns at least 6 weeks before Prime Day to discover new shopping patterns and keywords.
  • Build manual targeting campaigns: Use high-performing search terms from your automatic campaigns and bid on them competitively as exact match (ads show only for that specific search term).
  • Add negative keywords: Review your search term reports and add negative keywords (terms you don't want your ads to appear for) to focus spend on the most relevant searches.

Explore Amazon Ads targeting strategies for more details.


💰 Set Your Bids and Budget

With your product selection and targeting in place, bid optimization becomes essential for high-traffic events.

  • Use schedule-based bid and budget rules: Automatically adjust your bids and budgets during peak shopping hours when conversion rates may be higher.
  • Shift budgets to top performers: Move spend from lower-performing campaigns to your best-performing ones for maximum impact.

Visit the bids and budgets guide to learn more.

__________________________________


💡 Key Insight

Advertisers saw a 16% increase in sales using Sponsored Ads during Prime Day, compared to average category growth.*

🤝 Let's Talk

What's your Prime Day advertising strategy this year? Share your tips or questions in the comments. Your insights could help a fellow seller. 👇

*Amazon internal data, worldwide. Results are based on past observations and may not indicate future performance.

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Seller_M4EaI2i58BxaE
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Brand Approval - Declined 10000x
by Seller_M4EaI2i58BxaE
Amazon replied

Hello,

I am requesting a manual review of our Brand Approval application.

We have submitted the required documents multiple times, but the application continues to be declined for the same reason: “altered document.” We want to clearly state that we have not altered or modified any document. The documents submitted are legitimate and were provided as received.

To support this application, we even placed another purchase order for this brand so we could provide the required documentation for approval. Despite this, the application is still being rejected with the same generic reason and no specific explanation.

This has been extremely frustrating because there does not appear to be live support or a real person reviewing the case. We need someone to manually review the documents and provide a clear explanation of what is being flagged, so we can resolve the issue properly.

Please escalate this case to the appropriate team for manual review. Case ID - 19905328911 @Seller_t9kvdr2yixQej@Seller_8hQgfj6OVZYse@Seller_zukQNO61PzGck @Seller_hzIJKXzwjDVso

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Seller_HY11pBXR5oxuG
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Hi everyone,

Has anyone else noticed a change in their search position on Amazon Canada recently?

I’m seeing some products move up or down in search results without any major changes to listing content, pricing, or performance. It feels like something may have shifted in the algorithm, but I’m not sure whether this is isolated or more widespread.

Are others noticing:

ranking drops or jumps

changes in keyword performance

different products showing up higher than usual

Curious to hear whether this is happening across multiple categories or if anyone has identified a specific cause.

Thanks.

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Seller_VoVZ0J2bPltol
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Selling Applications Rejected
by Seller_VoVZ0J2bPltol
Amazon replied

Hi,

We have never had this issue in the past four years. It seems as of September the application submission has changed and invoices are not being approved no matter what.

Some of the reasoning provided by the support are:

"the documents are altered or inauthentic"

"the provided document cannot be accepted as it is not legible"

"alterations identified in our verification process"

"The provided document cannot be accepted. We do not accept online order confirmations, packing slips, sales orders, pro forma invoices, or sales quotes." (invoice was submitted)

"We are taking this action because your application documentation does not meet our verification standards for demonstrating valid supply chain relationships." (Invoice that was submitted was from the only authorized importer/distributor of the product, I was referred to this distributor by the brand themselves via email)

There are five separate brands for which applications have been submitted, and each application is a variation of the above.

There are several Case ID's I can provide here, 18601252601, 18600793581, 18601363461, 18607120911 + 18587753441, 18506269181.

Can a forum adviser please assist, as we have the product but are unable to do anything with it. This is the first time anything like this has happened.

Thanks.

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Seller_xkwDczt8sPSmx
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Hi sellers,

We've been listening to thousands of seller conversations in our Grow Your Business Category, and we're seeing clear patterns emerge in 2025. Understanding these trends helps us prioritize the resources and support you need most—but we want to hear directly from you about what's impacting your business.

What We're Hearing From Sellers

Based on analysis of over 4,000 Grow Your Business forum discussions in 2025, here are the top challenges we observed sellers are facing:

Advertising & Campaign Management

  • Ads stopping unexpectedly or not running
  • Campaign manager access issues
  • Budget restrictions and profitability concerns

Payment & Financial Issues

  • Disbursement delays and fund holds
  • Lending program challenges
  • Invoice and financial tracking problems

Pricing & Promotions

  • Strike-through price display issues
  • Promotion cancellations
  • Coupon configuration errors

Sales Performance

  • Traffic and order volume declines
  • Seasonal performance variations

Promotional Events

  • Deal eligibility and suppression
  • Event performance below expectations

Share Your Experience

We're opening this discussion to understand what's really happening in your business right now. Your insights help us advocate for better tools, clearer policies, and more effective support.

Tell us:

  • Which of these challenges is affecting your business most significantly?
  • What specific obstacle is preventing you from growing right now?
  • What solution or resource would make the biggest difference for you?
  • Have you found any strategies that helped you overcome these issues?

Your detailed responses help us identify where to focus our efforts. If you find a comment that resonates with your experience, upvote👍 it to help us see which issues are most widespread!

Let's work together to identify the priorities that matter most to your success.

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🦃 Happy Thanksgiving, Canadian Sellers! 🥧
by Seller_t9kvdr2yixQej
Amazon replied

Hello Sellers and Happy Thanksgiving,

I hope you're finding time to relax and enjoy the holiday, whether that's watching the Thanksgiving Day Parade or savoring your favorite dessert (I'm a sucker for warm apple pie à la mode!).

As we enter the busy holiday selling season, we'd love to hear:

📊 Quick Poll: What's your top priority for your business this Thanksgiving week?

  • A) Prepping inventory for Black Friday
  • B) Updating listings for holiday shoppers
  • C) Taking a well-deserved break
  • D) Other (share in the comments!)

Please let us know how we can support with a response on this thread.

Wishing you a wonderful Thanksgiving and a successful Q4!

Best, Dougal

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Seller_kJuchtjGzAzSU
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Hello

Some sellers define coupons such as "buy 3, get 1 free" or "buy 2, 50% off" on their products and limit the purchase limit to 1 piece. In this way, the system gives these sellers the buy box.

While it is misleading information for the customer, they are also exploiting Amazon's security vulnerability!

This needs to be prevented! There must be a difference between these people and those who try to do their job properly!

The seller clearly violates Amazon's Seller Code of Conduct in multiple ways:

-Failure to act to ensure a trustworthy experience for Amazon customers

-Behaving in a misleading, inappropriate or offensive manner

When the sellers' id are examined, it appears that they are deceptively trying to get the buy box for all products.

This was all I could detect, but in the face of Amazon's silence, the wave of 'If someone else can do it, I can do it too' started! This number is constantly increasing!

seller id:

A24LLCTQ355ZIM

A2LV5XUADZ7L3F

A36FLFAHZ1Z2SD

ALI7ORA5CNBA8

A1UHBRGJ5VGFAH

AST785TLQ5YY7

A2YTY9H1CC5Q5P

ARBO6NAFRRKVO

3 votes
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