Canada Post strike effecting Purolator Fedex
I have been notified that certain postal codes are being blocked by certain carriers like FedEx and Purolator. They stated that due to volume they are going to start restricting certain postal codes.
I was absorbing the additional costs but for some order I cant even ship. Is Amazon planning anything or allowing us to cancel without effecting our metrics
Mark
Canada Post strike effecting Purolator Fedex
I have been notified that certain postal codes are being blocked by certain carriers like FedEx and Purolator. They stated that due to volume they are going to start restricting certain postal codes.
I was absorbing the additional costs but for some order I cant even ship. Is Amazon planning anything or allowing us to cancel without effecting our metrics
Mark
0 replies
Seller_7LrAV0m5llaI7
They are screwing around with VTR% calculations today. We have shipped 639 orders in the last 60 days but only 35 shipments are showing up for calculations in VTR for 30 days now. It has dropped us down to 70% for some reason, and our on time delivery rate jumped from 80% to 97% for some reason.
This however won't affect cancellation rate though. AS Amazon has not put out any news release yet, it is unknown at this time how it will affect Canadian Seller's Metrics.
Daryl_Amazon
Hey @Seller_BlVjmM7eGQNbY,
We understand that many of you are experiencing significant challenges due to the ongoing Canada Post Strike. We want to assure you that your concerns have not gone unheard, and we deeply empathize with the difficulties this situation is causing for your businesses.
While this strike is beyond Amazon's direct control, we want you to know that we are actively working to address its impact on our seller community. Our team is in continuous communication with various internal Amazon departments to find solutions and determine the best ways to support you during this challenging time.
We appreciate your patience and the detailed reports you've been sharing about how the strike is affecting your operations. Your feedback is invaluable and serves as a crucial link between sellers and Amazon's internal teams. We encourage you to continue sharing your experiences, concerns, and suggestions in this dedicated Forum.
If your issue is specifically related to Feedback removal due to the Canada Post Strike, please report it in the dedicated Forum:
Canada Post Strike (Feedback Removal Requests)
This will help us address these concerns more efficiently.
As moderators, while we may not have immediate solutions, we are committed to being your advocates within Amazon. We are carefully documenting all issues raised and ensuring they reach the appropriate teams for consideration and action.
We will update these forums as soon as we have any new information or guidance to share. In the meantime, we recommend exploring alternative shipping methods where possible and keeping your customers informed about potential delays.
Thank you for your resilience and understanding during this difficult period. We're all in this together, and we remain committed to supporting you through these challenges.
Daryl
