Canada Post Strike (Feedback Removal Requests)
Hello Canadian Sellers,
We have green light in the removal of negative feedback in regard to the current situation of the Canada Post Strike, we are still looking into all other factors and observations made by you all within the creative content I made last week about this same topic.
I would need from you all the following details:
- Order ID:
- Case ID:
- Feedback Comment:
- Date of Submission:
By date of submission I mean that we will be reviewing orders affected after Friday, November 15, 2024, orders prior to this date will not be reviewed/taken into consideration for investigation, I will be reviewing each individual request next week and will post an update on all replies with their respective outcome through this thread.
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UPDATE 1/7/2025:
ALL THE FEEDBACK REMOVAL REQUESTS, THAT WERE RELATED TO THE POST STRIKE AND IN WHICH SELLERS PROVIDED CASE ID/ORDER ID HAVE BEEN REMOVED.
WE ARE LOCKING THIS THREAD. PLEASE CONTINUE CREATING THREADS IF ASSISTANCE IS NEEDED.
Canada Post Strike (Feedback Removal Requests)
Hello Canadian Sellers,
We have green light in the removal of negative feedback in regard to the current situation of the Canada Post Strike, we are still looking into all other factors and observations made by you all within the creative content I made last week about this same topic.
I would need from you all the following details:
- Order ID:
- Case ID:
- Feedback Comment:
- Date of Submission:
By date of submission I mean that we will be reviewing orders affected after Friday, November 15, 2024, orders prior to this date will not be reviewed/taken into consideration for investigation, I will be reviewing each individual request next week and will post an update on all replies with their respective outcome through this thread.
---------------
UPDATE 1/7/2025:
ALL THE FEEDBACK REMOVAL REQUESTS, THAT WERE RELATED TO THE POST STRIKE AND IN WHICH SELLERS PROVIDED CASE ID/ORDER ID HAVE BEEN REMOVED.
WE ARE LOCKING THIS THREAD. PLEASE CONTINUE CREATING THREADS IF ASSISTANCE IS NEEDED.
550 replies
Seller_MYY5uBmeYyehr
Thanks @Daryl_Amazon!!
Order ID: 701-4977434-8450629
Case ID: 16800484171
Feedback Comment: I did not receive Item
Date of Submission: 2024-12-07
Seller_7LrAV0m5llaI7
Order ID: 701-3418779-2327429
Case ID: 16729194231
Feedback Comment: Extremely slow shipping, package is late. Ordered on the 11th still not here on the 26th. No updates on tracking since the 15th. The shipper "UniUni" was no help either as they can't give me an ETA
Date of Submission: 2024-11-26
Seller_iFzXrqb0ohzg8
Thanks @Daryl_Amazon
Order ID : 702-4662414-8111442
Case ID : ID 16807648281
Feedback Comment : Cancelled order, then blamed the carrier for not being able to deliver to my address! I live in a major city, lol.
Date of Submission : 2024-12-06
Seller_oqtXkkPfwFChS
Hi,
Ive attached Screenshots of all the negative feedback ive got due to the Canada Post Strike. All dated after Nov 15. I even lost my buybox :(
702-8898987-0835448
702-9307033-0785044
701-8719657-3665007
701-7321111-8511419
702-5319381-5938668
701-6601435-5223434
702-4755070-3851413
701-4575082-7245047
701-1419566-4556210
702-4464116-8077823
701-9673869-8928235
702-9404327-4441039
701-5586459-0169063
Seller_tAsmWB0XxecDn
Order ID: 701-4633918-8613856
Case ID: 16705690441
Feedback Comment: Whatever delivery company you used for my purchase is absolutely horrible. As I said thank you to him/her they literally ran away without even acknowledging my gratitude for their work... So... Will never purchase anything form you again!"
Date of Submission: Thu, Nov 21, 2024
Thank you
Seller_VuF0Giy2DzDiV
Thanks. Please remove. Hopefully you will be helping with A-Z claims too.
----------
Order ID: 702-1112362-9734627
Case ID: 16775100121
Feedback Comment: It’s very bad delivery because I cannot get my parcel on time. Why are you late for giving my parcel
Date of Submission: 2024-12-03
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Order ID: 701-3674031-6205001
Case ID: 16821479761
Feedback Comment: Item has not arrived,
Date of Submission: 2024-12-11
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Order ID: 701-6560738-6485867
Case ID: 16841356821
Feedback Comment: I still have not received my purchase!
Date of Submission: 2024-12-12
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Order ID: 701-1273557-0496223
Case ID: 16840646271
Feedback Comment: I did not recieve my package yet.
Date of Submission: 2024-12-13
Seller_FufI331lPupx8
I have two.
702-2380526-5789050
ID 16827433551
"Still did not receive it"
2024-12-11
and
701-1362891-9727402
ID 16797436281
"Devrait recevoir le 7 décembre ,nouvelle date ."
2024-12-05
Seller_9YP7YHagiaxYP
Order ID: 702-8590234-2072245
Case ID: 16757076491
Feedback comment: Had I known you sent by Canada Post I would not have ordered from your company. We are in the midst of a strike by Canada Post so will not receive this anytime soon.. I am requesting a refund.
Date of Submission: 2024-12-01
Seller_rD9y4CJYcbySm
Thanks for posting this@Daryl_Amazon It's not clear when you say that you will be reviewing orders affected after Friday, November 15 2024. There are packages that were shipped prior to the strike which are hung up and not delivered yet because of the strike. Will you be removing the feedback for those orders? Because the way you worded it makes it sound like you will only look at orders that were shipped after the strike.
Also, will you be removing seller impacted ODR's from A-to-z claims that are directly related to the strike? It doesn't seem right that Amazon is holding the seller responsible for something that is out of our control, especially when there is valid tracking to prove that the package was in fact mailed. The A-to-z team is denying all appeals on the grounds that we are not providing valid tracking, which is completely false!
As for negative feedback that should be removed, which is directly related to the Canada Post strike, here is my information:
702-5993035-0840269
ID 16734989451
Not good
11/26/2024
______________________
701-6950378-5753063
ID 16840849891
28 September and still hasn’t arrived yet (customer meant to say "28 November" as the order was placed on November 7th with an estimated delivery between November 18th 2024 through November 26th 2024)
11/27/2024
______________________
701-7224506-2103444
ID 16841708641
“I ordered on November 11, and now it’s December 4, but I still haven’t received anything.”
12/04/2024
______________________
702-5509415-4845062
ID 16840209071
Je n’ai tjrs pas reçu ma commande!!
12/06/2024
______________________
702-9108105-2243427
ID 16814540181
WHERE IS IT?
12/10/2024
______________________
702-4465316-2439438
ID 16816921731
😡😡😡😡😡😡😡
12/10/2024
______________________
702-3146274-7228259
ID 16839917071
I have not received this order yet
12/10/2024
_______________________
702-4125373-4261817
16840361721
Delivery has been delayed 3 or 4 times
12/13/2024
________________________
This is all I have for negative feedback so far as of the date of this posting. Please look into the ODR for A-to-z claims as well, since these claims that are directly related to the strike should NOT affect the seller's ODR. It's bad enough we have lost several thousands of dollars between A-to-z claims and voluntary refunds.
