Natural Health Product (NHP) Listing removed
Hello,
Our product is a regular cosmetic and not an NHP product, yet we keep receiving the same responses.
After contacting Health Canada, I received an email stating that our product's ingredients are not classified as NHPs, and therefore we cannot obtain an NPN number.
I have attached the email response, a full ingredient list with concentrations, and safety testing documentation, but it continues to be disregarded. How can we resolve this issue?
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Amazon
Hello ,
We received your appeal, but we are unable to reactivate your ASINs at this time.
ASIN: B0B5WVY1VM
ASIN: B093JZCD7M
ASIN: B093K2KPHD
Kindly update the product labeling with NPN/DIN number details into the detail page for further review.
This product has been identified as Natural Health Product (NHP) or drug product, and it is subject to the provisions of the the Food and Drugs Act (FDA) and its regulations.
All NHPs and drug products must be licensed by Health Canada, meet labelling requirements and comply with the terms of their market authorization.
Amazon policy prohibits the sale or listing of unlicensed NHPs and drug products.
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Natural Health Product (NHP) Listing removed
Hello,
Our product is a regular cosmetic and not an NHP product, yet we keep receiving the same responses.
After contacting Health Canada, I received an email stating that our product's ingredients are not classified as NHPs, and therefore we cannot obtain an NPN number.
I have attached the email response, a full ingredient list with concentrations, and safety testing documentation, but it continues to be disregarded. How can we resolve this issue?
---------------------------------------------------------------------------------------------------------------------------------
Amazon
Hello ,
We received your appeal, but we are unable to reactivate your ASINs at this time.
ASIN: B0B5WVY1VM
ASIN: B093JZCD7M
ASIN: B093K2KPHD
Kindly update the product labeling with NPN/DIN number details into the detail page for further review.
This product has been identified as Natural Health Product (NHP) or drug product, and it is subject to the provisions of the the Food and Drugs Act (FDA) and its regulations.
All NHPs and drug products must be licensed by Health Canada, meet labelling requirements and comply with the terms of their market authorization.
Amazon policy prohibits the sale or listing of unlicensed NHPs and drug products.
---------------------------------------------------------------------------------------------------------------------------------
0 replies
Emet_Amazon
Hello @Seller_IcxfFtAjSe8bu,
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
