Registration Extract - Canada
This has been posted about before but it was never answered. I have contacted seller support and they are not able to answer.
I registered by business with the CRA as a Sole Proprietorship. Amazon is asking me for a "Registration Extract" to confirm my business identity. I have submitted whatever documents the CRA had available, and it was denied.
Does anyone know what this is? Could it be they require a business license from my province?
Registration Extract - Canada
This has been posted about before but it was never answered. I have contacted seller support and they are not able to answer.
I registered by business with the CRA as a Sole Proprietorship. Amazon is asking me for a "Registration Extract" to confirm my business identity. I have submitted whatever documents the CRA had available, and it was denied.
Does anyone know what this is? Could it be they require a business license from my province?
8 replies
Seller_g4Q5rIdXkhI6B
I am having the same problem. There are multiple threads on this issue but no-one has posted hte solution, including amazon support.
I asked CRA and they told me to us a the "Filing and Balance Confirmation" form which you can generate on their website but I submitted it and amazon rejected it as an invalid document type.
JiAlex_Amazon
@Seller_uei7TjkhQ5j2X & @Seller_g4Q5rIdXkhI6B
Following on your post. For us to have a look, could you provide a case ID?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Seller_uei7TjkhQ5j2X
One of the support cases is 17424572701
Can we get a clear answer to understand exactly what it is we need to submit? As @Seller_g4Q5rIdXkhI6Bmentioned, there are multiple threads but the solution never been clarified. Your help on this is much appreciated - seems to be something that several people are asking about.
@Christine_Amazon @JiAlex_Amazon @Jurgen_Amazon
Seller_Hx4KXF9Xu4MJ5
Posting that is totally useless. I have over 8 tickets with the same questions. I have filed appeals, request for help in the support channel, supplied countless documents. Your appeals team is a joke. They don't understand what the legal documents are in Canada, period. Here are the tickets 17531852271 17471329141 17461863501 17382070951 17343092191 17324367841 17332741211 17385341361.
Care to explain why they are all closed as resolved yet you have done nothing ? It is obvious that you do not care in any way for small time sellers.
Seller_Hx4KXF9Xu4MJ5
Don't waste your time, they will never answer that question.
Seller_Hx4KXF9Xu4MJ5
Even if you give them all that, they will deny because the "attestation" form they require is never accepted for a small business. Does not matter if you use the example they listi the help section.
JiAlex_Amazon
Sellers,
After having a look on the cases, the answer you are looking for, I am not able to provide you the information. However, I can say, the registration extract will be a summary of details available regarding your company, which you should be able to request online through the website of your national or local company
Once you have this information, you will want to navigate towards the account health page and select the section regarding the verification. You will want to submit the documents and allow our team a chance to review and determine whether the details are verifiable. If everything is able to be verified, they will proceed in removing the banners and resolving the account concerns.
Here are some pages related to this matter:
Global seller identity verification
Also, here is as well a forum related to this type of documentation that may give you more assistance.
JiAlex
