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Seller_5a5BUb46uRb6L
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Transfer FBA to FbM
by Seller_5a5BUb46uRb6L
Amazon replied

m’ornant can Someone help me i want to configurate my account

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2 replies
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Seller_m59kgBXx5MvIQ
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自证文件疑问？---这个中国企业卖家是用英文还是中文呀？
by Seller_m59kgBXx5MvIQ

自证文件疑问？---这个中国企业卖家是用英文还是中文呀？

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Seller_7C6V1DTTdbXWG
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Will Amazon remove the Digital Services Fee?
by Seller_7C6V1DTTdbXWG

Amazon has been charging us sellers the digital services fee since October 2024. Now that the Canadian government is cancelling the DST tax, has anyone heard from Amazon as to whether they will remove this fee from our sales?

I can't imagine Amazon will refund the money they've been collecting from us for the last 9 months, but does anyone know when they will remove this charge from each item sold?

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1 reply
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Seller_h1UZHZwuN3YRw
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Request to Update Company Registration Number
by Seller_h1UZHZwuN3YRw
Amazon replied

I would like to request a correction to the Company Registration Number associated with my seller account. By mistake, I entered my Business Number instead of the correct Company Registration Number (Registry ID).The correct number as shown on the Certificate of Registration, which I have already uploaded to my account.Unfortunately, I am unable to update this number manually on the platform. Could you please assist me in correcting this information?Thank you for your time and support.

Case ID: 17986490951

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I’ve been getting a bunch of messages saying someone’s looking into my issue, but it’s been a while now and I haven’t heard anything back. Do you think closing and reopening my store account might help? Every day that goes by is costing me both my time and money, and I’m starting to get really frustrated. Thanks a bunch!

Somebody please assist!

@Seller_7I1InA30aApWy

@Seller_vtQxROP6UNr1O

@Seller_VLOxBfLBgpoOh

@Seller_p6OFPTiQ65IG6

@Seller_WIFV02H2XUFgS

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Seller_s4rJaN7yd3NNS
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EIN or CAIN
by Seller_s4rJaN7yd3NNS
Amazon replied

Hi All,

I am a Canadian seller. Do I need EIN or CAIN number or both for Amazon FBA? I will import from China to direct US Amazon warehouse and avail FBA services to sell in US.

ps. I quoted this thread from the US forum as I couldnt find a discussion related to this topic.

Please advise

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3 replies
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Seller_lvMIKKGjEVFHe
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account verification proccessing for two weeks now
by Seller_lvMIKKGjEVFHe
Amazon replied

I gave all the correct documents and every time i go on too see if its been verified it still says

Please wait while we review your request.

We are reviewing your account to confirm if there are any additional verification requirements. The page will automatically refresh in 30 secs.

been saying this for two weeks now please if someone can help out

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11 views
1 reply
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Seller_K981on44aCQ12
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BUYBOX RATE
by Seller_K981on44aCQ12
Amazon replied

There are nearly 4000 products in our account. We are the lowest in 1660 of these products. However, the number of products we can receive buybox is 60. All our shipping settings are the shortest among our competitors, but we still cannot receive buybox. Can you examine the general structure of our store?

@Seller_p6OFPTiQ65IG6@Seller_j9Bd91CW3ZVpr@Seller_vtQxROP6UNr1O@Seller_vW3l7M6oLYiHv@Seller_j9Bd91CW3ZVpr@Seller_WIFV02H2XUFgS

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1 reply
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Seller_3L8ut6ij1JlhS
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Cannot Reactivate Account – Business Country Won’t Update After Switching from US to Canada
by Seller_3L8ut6ij1JlhS
Amazon replied

Hello,

I'm seeking help from the community or Amazon support staff. I previously had a U.S.-registered business and used it to register on Amazon. I have since closed that U.S. business and opened a new company registered in Canada.

When I try to reactivate my Seller Central account, it still shows my business country as the United States, and it does not allow me to update this to Canada during the reactivation process. However, I was able to verify my Canadian business address in the business information section.

Regular Seller Support has been unable to assist. I'm looking for guidance on how to

- Update my business country to Canada and proceed with reactivation

Has anyone successfully migrated a seller account from one country to another, or been in a similar situation? Any help would be greatly appreciated.

Thank you.

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21 views
6 replies
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Seller_MCFAXB0eZGkls
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Canadian selling only on USA Amazon - Taxes filling
by Seller_MCFAXB0eZGkls
Amazon replied

Hi Everyone,

Im a Canadian seller, who is only selling in the United States (Amazon). I am getting mix messages about filing my taxes

1) Should I be reporting and filing to the IRS or CRA? or both?

2) Does Amazon collect the taxes and submit them to the right government entity?

Can someone recommend an accounting firm that can help with accounting. I've contacted a few, but they don't seem to be familiar with Amazon or cross boarder accounting.

Thanks

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9 views
2 replies
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Seller_8JEkdbCwUbOPN
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Accounts Cannot Be Merged Canada/UAE
by Seller_8JEkdbCwUbOPN
Amazon replied

I have been going over with support for the past 2 months and I been getting the same automated response over and over despite me telling them I do not have any in registration account both my account a active and verified out of desperation I am posting here hoping someone can escalate this. CASE 11249727282

Please be informed that this error occurs when one of the selected partner accounts contains a merchant that is still pending in registration and that partner account is in the same marketplace as another merchant. You can terminate the in-registration merchant. Otherwise the accounts cannot be merged.

To terminate the in registration merchant, you can:

1. Log in with the account that has an in-registration merchant.

2. Select the in-registration merchant in the picker (if needed).

3. Terminate the registration process.

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9 views
3 replies
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