My Package Shows Delivered to Amazon Now Show Closed 0 Units Received
I contacted Amazon a few times on this issue, but the date for me to make a claim kept being pushed until they simply closed the shipment and marked it as 0 units received. I opened an investigation, and after the investigation simply told the same. So this means although my package shows delivered is my loss?
My Package Shows Delivered to Amazon Now Show Closed 0 Units Received
I contacted Amazon a few times on this issue, but the date for me to make a claim kept being pushed until they simply closed the shipment and marked it as 0 units received. I opened an investigation, and after the investigation simply told the same. So this means although my package shows delivered is my loss?
0 replies
Bryce_Amazon
Good afternoon,
Do you have the case ID for your investigation? I would be happy to review the details and determine if there are options to escalate. I look forward to hearing from you :)
- Bryce
Bryce_Amazon
Good morning,
Thanks for your patience! I'm just following up to say that I haven't yet heard from our internal team, but I will continue to monitor for updates. Any information I receive I will pass to you.
- Bryce
