Mexico and Canada Customer Service?
New seller here, just setting up. We signed up with the intention of FBA providing customer service as we don't yet have the resources to do so. Now, it appears we are signed up for Canada and Mexico where customer support, i.e., returns, refunds, etc., are apparently not fully supported. What level of support is provided for Canada and Mexico, and if necessary, how do we delete those two countries? Thank you!
Mexico and Canada Customer Service?
New seller here, just setting up. We signed up with the intention of FBA providing customer service as we don't yet have the resources to do so. Now, it appears we are signed up for Canada and Mexico where customer support, i.e., returns, refunds, etc., are apparently not fully supported. What level of support is provided for Canada and Mexico, and if necessary, how do we delete those two countries? Thank you!
0 replies
Seller_OvL8C4BJWiuS9
You can't delete them, but you can remove all inventory and put them on vacation mode. US, CA, MX and Brazil are all a part of the unified account.
CR_Amazon
@Seller_18EDCtDYgnrvr
Welcome to the group!
Looks like one of our seasoned sellers have provided some great guidance and information in regards to this closing these two market places.
Suspend your listings:
To temporarily suspend your listings, see Listings status for holidays and other absences.
To remove all your listings and keep your seller account active for future use, see Stop selling a product.
Feel free to let us know if you have any other questions!
CR_Amazon
