Seller Forums
Sign in
Sign in
imgSign in
user profile
Seller_eQq198A402uQH

Inventory Marked as Defective when received

All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification.

In accordance with Amazon's instructions, we have already submitted the CPC Certification as required. However, in multiple communications, Amazon has repeatedly replied with "We will respond to your application as soon as it is reviewed. " without specifying what additional documents or information are needed. After submitting the requested materials, we continue to receive the same response, which has placed us in a repetitive and unresolved cycle.

To resolve this issue more effectively, we kindly request the following:

Clearly specify the exact documents or information that need to be provided.

Provide more detailed guidelines or standards for the review process so we can accurately meet the requirements.

If possible, assign a dedicated contact person to assist us throughout this process.

Thanks.

CASE ID: 17681491231

@Manny_Amazon@Jameson_Amazon@TaylorR_Amazon@Danny_Amazon@Topher_Amazon@Dougal_Amazon

15 views
1 reply
Tags:Inventory
00
Reply
user profile
Seller_eQq198A402uQH

Inventory Marked as Defective when received

All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification.

In accordance with Amazon's instructions, we have already submitted the CPC Certification as required. However, in multiple communications, Amazon has repeatedly replied with "We will respond to your application as soon as it is reviewed. " without specifying what additional documents or information are needed. After submitting the requested materials, we continue to receive the same response, which has placed us in a repetitive and unresolved cycle.

To resolve this issue more effectively, we kindly request the following:

Clearly specify the exact documents or information that need to be provided.

Provide more detailed guidelines or standards for the review process so we can accurately meet the requirements.

If possible, assign a dedicated contact person to assist us throughout this process.

Thanks.

CASE ID: 17681491231

@Manny_Amazon@Jameson_Amazon@TaylorR_Amazon@Danny_Amazon@Topher_Amazon@Dougal_Amazon

Tags:Inventory
00
15 views
1 reply
Reply
0 replies
Follow this discussion to be notified of new activity
user profile
Seller_eQq198A402uQH

Inventory Marked as Defective when received

All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification.

In accordance with Amazon's instructions, we have already submitted the CPC Certification as required. However, in multiple communications, Amazon has repeatedly replied with "We will respond to your application as soon as it is reviewed. " without specifying what additional documents or information are needed. After submitting the requested materials, we continue to receive the same response, which has placed us in a repetitive and unresolved cycle.

To resolve this issue more effectively, we kindly request the following:

Clearly specify the exact documents or information that need to be provided.

Provide more detailed guidelines or standards for the review process so we can accurately meet the requirements.

If possible, assign a dedicated contact person to assist us throughout this process.

Thanks.

CASE ID: 17681491231

@Manny_Amazon@Jameson_Amazon@TaylorR_Amazon@Danny_Amazon@Topher_Amazon@Dougal_Amazon

15 views
1 reply
Tags:Inventory
00
Reply
user profile
Seller_eQq198A402uQH

Inventory Marked as Defective when received

All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification.

In accordance with Amazon's instructions, we have already submitted the CPC Certification as required. However, in multiple communications, Amazon has repeatedly replied with "We will respond to your application as soon as it is reviewed. " without specifying what additional documents or information are needed. After submitting the requested materials, we continue to receive the same response, which has placed us in a repetitive and unresolved cycle.

To resolve this issue more effectively, we kindly request the following:

Clearly specify the exact documents or information that need to be provided.

Provide more detailed guidelines or standards for the review process so we can accurately meet the requirements.

If possible, assign a dedicated contact person to assist us throughout this process.

Thanks.

CASE ID: 17681491231

@Manny_Amazon@Jameson_Amazon@TaylorR_Amazon@Danny_Amazon@Topher_Amazon@Dougal_Amazon

Tags:Inventory
00
15 views
1 reply
Reply
user profile

Inventory Marked as Defective when received

by Seller_eQq198A402uQH

All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification.

In accordance with Amazon's instructions, we have already submitted the CPC Certification as required. However, in multiple communications, Amazon has repeatedly replied with "We will respond to your application as soon as it is reviewed. " without specifying what additional documents or information are needed. After submitting the requested materials, we continue to receive the same response, which has placed us in a repetitive and unresolved cycle.

To resolve this issue more effectively, we kindly request the following:

Clearly specify the exact documents or information that need to be provided.

Provide more detailed guidelines or standards for the review process so we can accurately meet the requirements.

If possible, assign a dedicated contact person to assist us throughout this process.

Thanks.

CASE ID: 17681491231

@Manny_Amazon@Jameson_Amazon@TaylorR_Amazon@Danny_Amazon@Topher_Amazon@Dougal_Amazon

Tags:Inventory
00
15 views
1 reply
Reply
0 replies
0 replies
Quick filters
Sort by
Follow this discussion to be notified of new activity
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_eQq198A402uQH
assign a dedicated contact person to assist us throughout this process.
View post

You are dreaming...... are you a new seller? You can have a personalized service against payment:

https://sell.amazon.com/programs/paid-services

00
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_eQq198A402uQH
assign a dedicated contact person to assist us throughout this process.
View post

You are dreaming...... are you a new seller? You can have a personalized service against payment:

https://sell.amazon.com/programs/paid-services

00
Reply
Follow this discussion to be notified of new activity