Fraud in the jewelry space continued
So the fraud in the space has grown.
Started with Moissanite lab created diamonds- at least the sellers priced these like moissanite though a Moissanite is not a lab created diamond and its fraud
Then it was sellers calling gold plated brass- 14K gold- here sellers are pricing the items like gold , selling earrings that wholesale for less than $10 for up to $99-
Then gold cross- same as above
Now wedding bands
Have purchased, and reported sellers
Never thought I would see the day that Amazon would not care about sellers completely ripping off consumers, violating Amazons own polices and FTC regulations.
Fraud in the jewelry space continued
So the fraud in the space has grown.
Started with Moissanite lab created diamonds- at least the sellers priced these like moissanite though a Moissanite is not a lab created diamond and its fraud
Then it was sellers calling gold plated brass- 14K gold- here sellers are pricing the items like gold , selling earrings that wholesale for less than $10 for up to $99-
Then gold cross- same as above
Now wedding bands
Have purchased, and reported sellers
Never thought I would see the day that Amazon would not care about sellers completely ripping off consumers, violating Amazons own polices and FTC regulations.
58 replies
SEAmod
Hello @Seller_nBUcRErQhJ4JW,
Thanks for visiting the forums, and thank you for stepping up and reporting these products and sellers to Amazon. I plan to send a message to the Jewelry Category Manager along with a link to your forum post and report the issue using your feedback.
Thanks for selling on Amazon.
Susan
Seller_v0CyWEjURkddv
Yap, I agree, it's getting worst all the time. The words "Simulated" or "Created " should precede the gem stone type in the title, instead it's buried somewhere in the page where customers will unlikely see it.
Also, listings are created with metal = Yellow Gold, and metal stamp = 925 on the same listing.
Which is it? @ $16.99 selling price, I would say neither.....
Seller_nBUcRErQhJ4JW
Look at this @SEAmod
https://www.amazon.com/Tesori-Co-Yellow-Comfort-Wedding/dp/B075G2LVSX
So we bought one its not stamped, its not 10K we reported it and yeah amazon removed one size of the ring in one color.
The catalog page says 10K the image is stamped 10K what they ship is not 10K
Go to the search page its badged "overall pick" so Amazon is promoting a listing that is ripping off customers.
https://www.amazon.com/s?k=2mm+10K+gold+wedding+band&crid=3PA4S1LA7WVDI&sprefix=2mm+10k+gold+wedding+ban%2Caps%2C83&ref=nb_sb_noss_2
The listing violates Amazon's own policies.
The brand owner is being harmed, the consumer is being harmed - Amazon is profiting.
Somethinig is very wrong
Seller_nBUcRErQhJ4JW
Im convinced Amazon is in look the other way mode on this because its so profitable for them. If a seller is calling gold plated brass - 14K gold and pricing like 14K gold they can spend bunches on PPC which is Amazons profit center right behind AWS.
SEAmod
Hi @Seller_nBUcRErQhJ4JW,
I am working this issue and I have raised it up to the Community Leadership team. I have yet to locate a jewelry point of contact to engage, but I have made an inquiry. I just need to wait for the person I reached out to to return to work on February 19. BTW, I found the case you opened for the 10K wedding band. Do you have other cases IDs you can provide me with?
Thank you, Susan
Seller_nBUcRErQhJ4JW
The cases go back to 2022- I have also tried SAS core and the premium support seems to be able to escalate.
Here are case ID's
14709186751 , 14620021781,14429427611,14392364701,14348847991,
14107500871,14039878171,14029598531,13944395111,
13699994011,13643803541,13411086331,13411080051
13068653861,13066789251
Mostly its two things
Moissanite lab created diamonds, a moisanite is not a lab created diamond.
14K gold that is actually gold plated brass.
I have messages in my personal account from some of the sellers clearly stating that none of their 14K gold is actually 14K gold but 14K Gold plated.
I think the performance team lacks knowledge of jewelry. One case they replied that the seller says in a bullet "the 14K gold is made of sterling silver" if its made of sterling silver it cant be 14K gold.
I dont think there is much of a jewelry team any longer. When there was this would have never been permitted.
Seller_v0CyWEjURkddv
A gold listing at $5.00 ??
Not sure why Amazon does not have a Bot for this...
Seller_nBUcRErQhJ4JW
@SEAmod just received a pair of these
https://www.amazon.com/dp/B0CGHBBQLV
Fake, not stamped not trademarked and not 14K Gold
Seller_nBUcRErQhJ4JW
Seller_nBUcRErQhJ4JW
@SEAmod anything going on with this ? Guessing your going to get stonewalled.
SEAmod
Hi @Seller_nBUcRErQhJ4JW
Yes, I have yet to find the appropriate contact for jewelry. I am going to take another direction and see if I can get the attention of the enforcement team.
Susan