Fraud in the jewelry space continued
So the fraud in the space has grown.
Started with Moissanite lab created diamonds- at least the sellers priced these like moissanite though a Moissanite is not a lab created diamond and its fraud
Then it was sellers calling gold plated brass- 14K gold- here sellers are pricing the items like gold , selling earrings that wholesale for less than $10 for up to $99-
Then gold cross- same as above
Now wedding bands
Have purchased, and reported sellers
Never thought I would see the day that Amazon would not care about sellers completely ripping off consumers, violating Amazons own polices and FTC regulations.
Fraud in the jewelry space continued
So the fraud in the space has grown.
Started with Moissanite lab created diamonds- at least the sellers priced these like moissanite though a Moissanite is not a lab created diamond and its fraud
Then it was sellers calling gold plated brass- 14K gold- here sellers are pricing the items like gold , selling earrings that wholesale for less than $10 for up to $99-
Then gold cross- same as above
Now wedding bands
Have purchased, and reported sellers
Never thought I would see the day that Amazon would not care about sellers completely ripping off consumers, violating Amazons own polices and FTC regulations.
58 replies
SEAmod
Hello @Seller_nBUcRErQhJ4JW,
Thanks for visiting the forums, and thank you for stepping up and reporting these products and sellers to Amazon. I plan to send a message to the Jewelry Category Manager along with a link to your forum post and report the issue using your feedback.
Thanks for selling on Amazon.
Susan
Seller_v0CyWEjURkddv
Yap, I agree, it's getting worst all the time. The words "Simulated" or "Created " should precede the gem stone type in the title, instead it's buried somewhere in the page where customers will unlikely see it.
Also, listings are created with metal = Yellow Gold, and metal stamp = 925 on the same listing.
Which is it? @ $16.99 selling price, I would say neither.....
Seller_nBUcRErQhJ4JW
Look at this @SEAmod
https://www.amazon.com/Tesori-Co-Yellow-Comfort-Wedding/dp/B075G2LVSX
So we bought one its not stamped, its not 10K we reported it and yeah amazon removed one size of the ring in one color.
The catalog page says 10K the image is stamped 10K what they ship is not 10K
Go to the search page its badged "overall pick" so Amazon is promoting a listing that is ripping off customers.
https://www.amazon.com/s?k=2mm+10K+gold+wedding+band&crid=3PA4S1LA7WVDI&sprefix=2mm+10k+gold+wedding+ban%2Caps%2C83&ref=nb_sb_noss_2
The listing violates Amazon's own policies.
The brand owner is being harmed, the consumer is being harmed - Amazon is profiting.
Somethinig is very wrong
Seller_nBUcRErQhJ4JW
They dont even need to test. Do a bin check, and look for the stamp. No stamp and trademark and it fails, unless these sellers are exempt from Amazon's own policies. Or just message the seller from a buying account, these sellers will message back that the products are gold plated.
This is highly profitable for Amazon these guys have huge margins and if you look at sponsored products spend a ton.
The inventory is in Amazon's warehouse all they need is to do a bin check and if anything listed as 14K gold is nto stamped and trademarked remove the listings until they say "gold plated in the title"
Seller_8rcwmHdQknTKG
@Seller_oYDcQSYtvcI39@Seller_nBUcRErQhJ4JW It has only gotten worse in the last couple of months, and even days. I guess we need to report the listings everyday in hopes that someone actually does something about this.
Seller_nBUcRErQhJ4JW
brining in @SEAmod hopefully she didnt give up.
Seller_nBUcRErQhJ4JW
This should be easy, but probably easier said than done. Amazon does not even need a test buy. Do a bin check the listings are all prime so the merachandise is in Amazons warehouse. . If the products sold by these bad actors as 14K gold are not stamped 14K and trademarked - they fail and are removed from site.
They can then relist as 14K gold plated ( if they are actually that)
This is worse than the moissanite lab created diamonds - thats a scam too but at least they say moisanite in the title. The FTC did send warning letters to several oline sellers about this in 2019.
Amazon has to have some liability in this fraud
They know about it, they profit from it and they enable it, they store and ship the orders and help these bad actors get their products here from china.
Seller_nBUcRErQhJ4JW
They are also violatiing this- right from your jewelry QA page. If we report this the bot says no violation, at least Id like to think its a bot.
"Do not refer to the Jewelry item as being "Hypoallergenic" unless it meets one of the following requirements:
18K or higher gold, not only are they selling non stamped metal and calling it 14K gold but per the below you cant even call 14K gold ""Hypoallergenic".
Free of Nickel, Cobalt, and other known allergens.
A pure metal (such as Platinum, Surgical Steel, Sterling Silver, or 18 or higher karat Gold).
You have competent and reliable scientific evidence that the product does not differ materially from pure metal in terms of its capacity to cause allergic reactions. Jewelry containing Tungsten, Stainless Steel, and Nickel plated Sterling Silver etc. may not be described as hypoallergenic."
Seller_nBUcRErQhJ4JW
Get anywhere with this, or stonewalled?
Maybe we should all try Jeff@ or keep buying items, reporting them to Amazon.
Seller_nBUcRErQhJ4JW
adding @Seller_NnGqZJDbRCGne. They are more affected by "moissanite diamonds" there is no such thing and the FTC says its deceptive, but according to Amazon its fine.
Seller_nBUcRErQhJ4JW
Purchased 2 more pairs of earrings
https://www.amazon.com/dp/B0CJFG4BDP
- seller even messaged us that they are vermeil at least they know they are ripping people off.
https://www.amazon.com/dp/B0CL9G8ZQ1
Both fake, not stamped , how does Amazon continue to allow sellers to commit this FRAUD and continue to rip off your customers on a daily basis.
Seller_nBUcRErQhJ4JW
@SEAmod Susan, guessing this didnt go anywhere. What should be our next course of action?
Seller_nBUcRErQhJ4JW
@SEAmod
https://www.amazon.com/gp/product/B0CJRC5SX2/
Messaged seller - message comes back
"Dear, 14K Gold Plated"- More Fraud
Seller_nBUcRErQhJ4JW
@SEAmod maybe I am reporting these incorrectly, can you tell me which option to select so it gets to the right team?
Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported B0CL4NXXQK for the violation type selected.
ASIN: B0CL4NXXQK
Complaint ID: 15047761141
Violation Type: Not as Described
