Cancel the account
hello, I have been charged 45$US for 4 months, and I don’t know why, please I would like to cancel
Cancel the account
hello, I have been charged 45$US for 4 months, and I don’t know why, please I would like to cancel
0 replies
Seller_7LrAV0m5llaI7
The professional account fee is $39.99USD +tax per month
Only you can cancel the professional account fee by reverting your professional account back to an individual account. Once this change is made, it will take effect at the next billing cycle.
Jurgen_Amazon
Hello @Seller_PR8ZkrIXJDIKm
Thank you for reaching out to the Amazon Forums.
After carefully reviewing your account and transactions, I can confirm that what @Seller_7LrAV0m5llaI7mentioned is correct. You currently have a Professional Selling Plan, therefore, that will be charged to your account.
For you to review the charges, you can follow these steps:
- Open your Seller Central Account
- In the top-left corner, you will see a Menu. Within that Menu, select Payments > Payments.
- Once you are in the Payments page, select the view "Transaction View"
- Use the filters to choose what you want to see, including transaction type and dates, and the system will display the information.
Since you mentioned that you no longer want to have this charge, you need to follow the Help Page: Switch to an Individual selling plan.
In case of further doubts or concerns related to the charges or your Selling Plan, I do recommend you to open a case with Selling Partner Support.
Please let me know if you have any other questions or concerns.
Jurgen
