702-9680632-4940203 The customer wrote a message asking when the product of this order will be delivered.

When we were going to write to our customer to inform him that we will contact the cargo company we have a contract with and keep you informed in order to respond to our customer, our customer requested A'to'Z until our customer responded.

Later, when we confirmed the product, the cargo company could not deliver the product because our customer was not available.

Later, as we keep customer satisfaction at the highest level, we apologized to our customer and sent a message asking our customer to contact the cargo company and pick up the product.

It is available in the messaging section with the customer.

Our ODR was affected due to a reason not caused by us, I opened it several times and reported the situation in order to resolve this situation.

Despite this, we decided to continue with our original decision, they said.

I want you to reconsider this decision

Thank you for your understanding