Automated Unfulfillable Settings - Cannot select Canada
Hello, I'm attempting to change the settings in the Automated Unfulfillable Settings page. We are a Canadian seller with products at Canadian FBA warehouses, and we want to update the setting so that the defective products return to our business address located in Canada.
I am unable to select Canada for the address, only US is available in the dropdown menu, please see below screenshot
According to Amazon Seller Support, our account Home Marketplace is set to the US. I have seen some Amazon representatives on the forums assist sellers regarding this issue. Could you please help us switch the account Home Marketplace to Canada? @Roberto_Amazon @Ricardo_Amazon
Case ID: 17411235021
Thank you very much for your time and assistance
Automated Unfulfillable Settings - Cannot select Canada
Hello, I'm attempting to change the settings in the Automated Unfulfillable Settings page. We are a Canadian seller with products at Canadian FBA warehouses, and we want to update the setting so that the defective products return to our business address located in Canada.
I am unable to select Canada for the address, only US is available in the dropdown menu, please see below screenshot
According to Amazon Seller Support, our account Home Marketplace is set to the US. I have seen some Amazon representatives on the forums assist sellers regarding this issue. Could you please help us switch the account Home Marketplace to Canada? @Roberto_Amazon @Ricardo_Amazon
Case ID: 17411235021
Thank you very much for your time and assistance
0 replies
Seller_92nbapsB3Yd4E
happening to us as well! hopefully amazon resolved it for all of us asap! we're losing so much returns/inventory because of this
Roberto_Amazon
Hello! @Seller_3ZQifw8pYqzkJ
This is Roberto. Apologies for the delay on getting back to you, I acknowledge how critical this is your business, I have submitted the request.
You should be able to select Canada as an option in your Automated Unfulfillable Settings. Please access your account and let me know if the change was applied.
Regards,
