Using Veeqo postage for international sales
We changed over to Amazon's Veeqo for inventory management and shipping. We are using Veeqo for Amazon and other platforms orders. When we go to ship internationally, the system works fine for Amazon, but it will not allow us to create a label for international sales on other platforms. Veeqo customer service is very minimal, and we cannot seem to get an answer about how to fix this. Has anyone else encountered this, and is there a fix?
Using Veeqo postage for international sales
We changed over to Amazon's Veeqo for inventory management and shipping. We are using Veeqo for Amazon and other platforms orders. When we go to ship internationally, the system works fine for Amazon, but it will not allow us to create a label for international sales on other platforms. Veeqo customer service is very minimal, and we cannot seem to get an answer about how to fix this. Has anyone else encountered this, and is there a fix?
0 replies
Seller_JELEnXFOrnw4L
Did you try the NEW button? on the top right side.
Seller_JELEnXFOrnw4L
Try it as a new order (manual), insert the address, and see what happens.
If it works, don't forget to confirm shipment/tracking on Amazon.
VeeqoMatt
This is probably because of a missing or wrong HS Code for the product. You can set Veeqo to pull in HS codes from some sales channels or you can manually add them in Veeqo.
That error message you got was useless, sorry about that, we will fix that.
Matt, Founder & CEO of Veeqo
KJ_Amazon
Thank you for that question @Seller_QfQ2oynetkrMo, and thank you @Seller_JELEnXFOrnw4L for those suggestions.
Please let us know if you have any more Veeqo questions and we'll be sure to give @VeeqoMatt a heads-up.
KJ_Amazon
