I want to restore my account
I'm having trouble because my account has been suspended for a long time. This is a violation of not meeting FDA labeling requirements. The product has already been deleted and is no longer in stock. I repeatedly pasted a label that met the requirements and sent an image, but to no avail. How should I go about restoring my account? We have also submitted an improvement plan for the appeal. Please tell me another method.
I want to restore my account
I'm having trouble because my account has been suspended for a long time. This is a violation of not meeting FDA labeling requirements. The product has already been deleted and is no longer in stock. I repeatedly pasted a label that met the requirements and sent an image, but to no avail. How should I go about restoring my account? We have also submitted an improvement plan for the appeal. Please tell me another method.
0 replies
Atlas_Amazon
Hello @Seller_1QTqxewP5KUxH
Thank you for the information provided regarding the issues that have impacted your account. I understand that there are concerns regarding the labeling requirements and the labels you have on your product. If you are listing in the US market, then the details associated to the product and label should be in English.
Would you be able to provide a copy of the case that you have in relation to this issue? Does the label for your product feature any other languages? If our team cannot confirm that there is only English, they will reject what you are providing.
We do encourage you to continue to refer to this thread with any future questions or updates you have on the situation.
Best,
Atlas
