Are we allowed to charge a restocking fee for late return losed? Return window closed on Apl 28 UPS scanned and picked up on May 3
Are we allowed to charge a restocking fee for late return when the buyer shipped 5days after the window closed? Return window closed on Apl 28 UPS scanned and picked up on May 3 and deliveried May10
Are we allowed to charge a restocking fee for late return losed? Return window closed on Apl 28 UPS scanned and picked up on May 3
Are we allowed to charge a restocking fee for late return when the buyer shipped 5days after the window closed? Return window closed on Apl 28 UPS scanned and picked up on May 3 and deliveried May10
0 replies
Stevie_Amazon
Hi @Seller_z0yu129sVnKKP,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
All the best,
Stevie.
Seller_z0yu129sVnKKP
I'm sorry I mean to type late return., not losed
Josh_Amazon
Hello @Seller_z0yu129sVnKKP,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand that you have questions regarding restocking fees guidelines. Short answer is yes, you are allowed to charge a restocking fee for a late return. You are not required to accept returns beyond the return window. However, if you do, you can also charge a restocking fee.
Go to Guidelines for charging restocking fees for more information.
In case you have further questions you can also contact our Seller Support team.
Kind regards,
-Josh
