Hi @shoprize,

I understand your concern regarding the "out of stock" status on your product listing, despite having inventory at Amazon's fulfillment center and no recent sales activity. This can be a frustrating situation, but there are a few potential reasons and steps you can take to address it.

First, it's important to note that the "out of stock" status does not necessarily mean that your products have been sold or that there is an issue with your inventory. It could be a temporary glitch or an inventory sync issue between Amazon's systems and your seller account.

Check your inventory: Log into your Seller Central account and navigate to the "Inventory" section. Verify that your product is listed as "Active" and that the available quantity matches what you have sent to Amazon's fulfillment center.

Request an inventory sync: If the inventory levels appear correct, you can request an inventory sync from Amazon. This process will force Amazon's systems to reconcile your inventory data. You can do this by going to the "Fix Inventory Issues" page in Seller Central and following the prompts.

Check for listing errors: Review your product listing for any potential errors or missing information that could cause issues with the listing's status. Make sure that all required fields are filled out correctly, including product details, images, and pricing.

Contact Seller Support: If the issue persists after trying the above steps, it's recommended to contact Amazon Seller Support. They can investigate the issue further and provide more specific guidance based on your account and product details.

Additionally, here are some relevant help pages from Amazon that you may find useful:

Why are my products showing as out-of-stock?

I hope this information helps you resolve the "out of stock" issue and get your product listing back to an active status. If you have any further questions or concerns, feel free to contact me here through this thread via a mention with a "@".

Daryl