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Seller_IkQvqLVg3hVQj

SHIPMENT FROM AMAZON FBA CAUSED DAMAGE TO OUR MEALS

Good day,

Please note client order number 113-4577935-0780214 received from Amazon FBA was damaged during transportation causing leakage of the ingredients from our meals. Client left a negative review on our meals. As this was an Amazon FBA delivery, I would like this review to be removed. I have also enclosed the link for this review. Thank you in advance for your assistance in this matter.

LINK TO REVIEW: www.amazon.com/review/R3I1B5AW5WN1ZB/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B0CL98SMK9

Warm regards,

30 views
7 replies
Manage buyer experience
Tags:A-to-z claims, Customer, Negative reviews, Product reviews
00
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user profile
Seller_IkQvqLVg3hVQj

SHIPMENT FROM AMAZON FBA CAUSED DAMAGE TO OUR MEALS

Good day,

Please note client order number 113-4577935-0780214 received from Amazon FBA was damaged during transportation causing leakage of the ingredients from our meals. Client left a negative review on our meals. As this was an Amazon FBA delivery, I would like this review to be removed. I have also enclosed the link for this review. Thank you in advance for your assistance in this matter.

LINK TO REVIEW: www.amazon.com/review/R3I1B5AW5WN1ZB/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B0CL98SMK9

Warm regards,

Manage buyer experience
Tags:A-to-z claims, Customer, Negative reviews, Product reviews
00
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7 replies
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user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_IkQvqLVg3hVQj’s post

Prevention of damage during shipping is the responsibility of the seller.

Assume Amazon provides zero protection for every item they ship. Many times that is exactly what added protection the items will have.

50
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_IkQvqLVg3hVQj’s post

Product requirements:

Enclose and seal food in packaging suitable for shipping. It must keep food from contamination, spoiling, melting, and damage.

-----------------------------------

What all information should a label contain?

We want the customer to easily view all the information that is visible on the product (on the back, sides and/or top) since this information is important

to make a purchase decision for buying a food product. Further, we want to show the ingredients separately since some customers may have allergies

and may need to check ingredients before purchase. Nutritional information needs to be displayed separately for the health-conscious customers. Also,

FSSAI License of the manufacturer/Brand needs to be displayed separately. Customer should be able to see all information, applicable in accordance with

FSS (packaging and labelling standards), 2011

To help the customer get complete information, each food ASIN needs to have the following set of images on the detail page:

 Front Image - Must Have

 Back Image – Must Have

 Left & Right Side Image – Must Have, if applicable

 Bottom & Top Image – Must Have, if applicable

FSSAI License Number of Manufacturer/Brand – Must have

 Importer FSSAI License – Must have for imported foods

------------------------------------------

(But then of course with your overwhelming negative reviews and some shady 5 star reviws...I don't think it matters much if Amazon closes down your listing for detail page violation.

10
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user profile
Seller_IkQvqLVg3hVQj

SHIPMENT FROM AMAZON FBA CAUSED DAMAGE TO OUR MEALS

Good day,

Please note client order number 113-4577935-0780214 received from Amazon FBA was damaged during transportation causing leakage of the ingredients from our meals. Client left a negative review on our meals. As this was an Amazon FBA delivery, I would like this review to be removed. I have also enclosed the link for this review. Thank you in advance for your assistance in this matter.

LINK TO REVIEW: www.amazon.com/review/R3I1B5AW5WN1ZB/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B0CL98SMK9

Warm regards,

30 views
7 replies
Manage buyer experience
Tags:A-to-z claims, Customer, Negative reviews, Product reviews
00
Reply
user profile
Seller_IkQvqLVg3hVQj

SHIPMENT FROM AMAZON FBA CAUSED DAMAGE TO OUR MEALS

Good day,

Please note client order number 113-4577935-0780214 received from Amazon FBA was damaged during transportation causing leakage of the ingredients from our meals. Client left a negative review on our meals. As this was an Amazon FBA delivery, I would like this review to be removed. I have also enclosed the link for this review. Thank you in advance for your assistance in this matter.

LINK TO REVIEW: www.amazon.com/review/R3I1B5AW5WN1ZB/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B0CL98SMK9

Warm regards,

Manage buyer experience
Tags:A-to-z claims, Customer, Negative reviews, Product reviews
00
30 views
7 replies
Reply
user profile

SHIPMENT FROM AMAZON FBA CAUSED DAMAGE TO OUR MEALS

by Seller_IkQvqLVg3hVQj

Good day,

Please note client order number 113-4577935-0780214 received from Amazon FBA was damaged during transportation causing leakage of the ingredients from our meals. Client left a negative review on our meals. As this was an Amazon FBA delivery, I would like this review to be removed. I have also enclosed the link for this review. Thank you in advance for your assistance in this matter.

LINK TO REVIEW: www.amazon.com/review/R3I1B5AW5WN1ZB/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B0CL98SMK9

Warm regards,

Manage buyer experience
Tags:A-to-z claims, Customer, Negative reviews, Product reviews
00
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7 replies
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Seller_Hi7wbO2Kbo6bl
In reply to: Seller_IkQvqLVg3hVQj’s post

Prevention of damage during shipping is the responsibility of the seller.

Assume Amazon provides zero protection for every item they ship. Many times that is exactly what added protection the items will have.

50
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_IkQvqLVg3hVQj’s post

Product requirements:

Enclose and seal food in packaging suitable for shipping. It must keep food from contamination, spoiling, melting, and damage.

-----------------------------------

What all information should a label contain?

We want the customer to easily view all the information that is visible on the product (on the back, sides and/or top) since this information is important

to make a purchase decision for buying a food product. Further, we want to show the ingredients separately since some customers may have allergies

and may need to check ingredients before purchase. Nutritional information needs to be displayed separately for the health-conscious customers. Also,

FSSAI License of the manufacturer/Brand needs to be displayed separately. Customer should be able to see all information, applicable in accordance with

FSS (packaging and labelling standards), 2011

To help the customer get complete information, each food ASIN needs to have the following set of images on the detail page:

 Front Image - Must Have

 Back Image – Must Have

 Left & Right Side Image – Must Have, if applicable

 Bottom & Top Image – Must Have, if applicable

FSSAI License Number of Manufacturer/Brand – Must have

 Importer FSSAI License – Must have for imported foods

------------------------------------------

(But then of course with your overwhelming negative reviews and some shady 5 star reviws...I don't think it matters much if Amazon closes down your listing for detail page violation.

10
Follow this discussion to be notified of new activity
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_IkQvqLVg3hVQj’s post

Prevention of damage during shipping is the responsibility of the seller.

Assume Amazon provides zero protection for every item they ship. Many times that is exactly what added protection the items will have.

50
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_IkQvqLVg3hVQj’s post

Prevention of damage during shipping is the responsibility of the seller.

Assume Amazon provides zero protection for every item they ship. Many times that is exactly what added protection the items will have.

50
Reply
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_IkQvqLVg3hVQj’s post

Product requirements:

Enclose and seal food in packaging suitable for shipping. It must keep food from contamination, spoiling, melting, and damage.

-----------------------------------

What all information should a label contain?

We want the customer to easily view all the information that is visible on the product (on the back, sides and/or top) since this information is important

to make a purchase decision for buying a food product. Further, we want to show the ingredients separately since some customers may have allergies

and may need to check ingredients before purchase. Nutritional information needs to be displayed separately for the health-conscious customers. Also,

FSSAI License of the manufacturer/Brand needs to be displayed separately. Customer should be able to see all information, applicable in accordance with

FSS (packaging and labelling standards), 2011

To help the customer get complete information, each food ASIN needs to have the following set of images on the detail page:

 Front Image - Must Have

 Back Image – Must Have

 Left & Right Side Image – Must Have, if applicable

 Bottom & Top Image – Must Have, if applicable

FSSAI License Number of Manufacturer/Brand – Must have

 Importer FSSAI License – Must have for imported foods

------------------------------------------

(But then of course with your overwhelming negative reviews and some shady 5 star reviws...I don't think it matters much if Amazon closes down your listing for detail page violation.

10
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_IkQvqLVg3hVQj’s post

Product requirements:

Enclose and seal food in packaging suitable for shipping. It must keep food from contamination, spoiling, melting, and damage.

-----------------------------------

What all information should a label contain?

We want the customer to easily view all the information that is visible on the product (on the back, sides and/or top) since this information is important

to make a purchase decision for buying a food product. Further, we want to show the ingredients separately since some customers may have allergies

and may need to check ingredients before purchase. Nutritional information needs to be displayed separately for the health-conscious customers. Also,

FSSAI License of the manufacturer/Brand needs to be displayed separately. Customer should be able to see all information, applicable in accordance with

FSS (packaging and labelling standards), 2011

To help the customer get complete information, each food ASIN needs to have the following set of images on the detail page:

 Front Image - Must Have

 Back Image – Must Have

 Left & Right Side Image – Must Have, if applicable

 Bottom & Top Image – Must Have, if applicable

FSSAI License Number of Manufacturer/Brand – Must have

 Importer FSSAI License – Must have for imported foods

------------------------------------------

(But then of course with your overwhelming negative reviews and some shady 5 star reviws...I don't think it matters much if Amazon closes down your listing for detail page violation.

10
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