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Seller_0GQB2wFuyXxJD

Amazon charge succesfull however my account its still unavailable

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

365 views
6 replies
Account setup
Tags:Credit card
30
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user profile
Seller_0GQB2wFuyXxJD

Amazon charge succesfull however my account its still unavailable

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

Account setup
Tags:Credit card
30
365 views
6 replies
Reply
0 replies
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_0GQB2wFuyXxJD’s post

If you use a debit card, Amazon will charge it if necessary. But it will not be accepted to activate your selling account. For that you must have a true credit card -- not debit.

40
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_0GQB2wFuyXxJD’s post

At least one person recently reported a similar problem as yours which cleared up about 12-24 hours later. Wait until tomorrow before you try anything.

If it doesn't resolve by itself, then you might want to try a different card. Change it on your Buyer side first, then wait for it to become an option to select on the Seller side.

30
user profile
CR_Amazon
In reply to: Seller_0GQB2wFuyXxJD’s post

@Seller_0GQB2wFuyXxJD

Hello there, it looks like you have received great information above already. Please ensure that it is a valid credit card, which accepts international charges.

This can take a few days as some other community members have referenced above.

Please do let me know if you are still having issues. You may wish to open a case with Seller Support as well as I am not seeing performance notifications or any cases opened for this just yet.

CR_Amazon

10
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user profile
Seller_0GQB2wFuyXxJD

Amazon charge succesfull however my account its still unavailable

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

365 views
6 replies
Account setup
Tags:Credit card
30
Reply
user profile
Seller_0GQB2wFuyXxJD

Amazon charge succesfull however my account its still unavailable

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

Account setup
Tags:Credit card
30
365 views
6 replies
Reply
user profile

Amazon charge succesfull however my account its still unavailable

by Seller_0GQB2wFuyXxJD

I see this message below in my seller account stating unable to charge. However I can see that Amazon successfully charged my credit card account $39.99. I even received an email from Amazon confirming that they charged my card $39.99.

Why am I still getting a message about unable to charge??????????

Unable to charge

We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. For more information, visit our Help Pages."

Account setup
Tags:Credit card
30
365 views
6 replies
Reply
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Seller_Hi7wbO2Kbo6bl
In reply to: Seller_0GQB2wFuyXxJD’s post

If you use a debit card, Amazon will charge it if necessary. But it will not be accepted to activate your selling account. For that you must have a true credit card -- not debit.

40
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_0GQB2wFuyXxJD’s post

At least one person recently reported a similar problem as yours which cleared up about 12-24 hours later. Wait until tomorrow before you try anything.

If it doesn't resolve by itself, then you might want to try a different card. Change it on your Buyer side first, then wait for it to become an option to select on the Seller side.

30
user profile
CR_Amazon
In reply to: Seller_0GQB2wFuyXxJD’s post

@Seller_0GQB2wFuyXxJD

Hello there, it looks like you have received great information above already. Please ensure that it is a valid credit card, which accepts international charges.

This can take a few days as some other community members have referenced above.

Please do let me know if you are still having issues. You may wish to open a case with Seller Support as well as I am not seeing performance notifications or any cases opened for this just yet.

CR_Amazon

10
Follow this discussion to be notified of new activity
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_0GQB2wFuyXxJD’s post

If you use a debit card, Amazon will charge it if necessary. But it will not be accepted to activate your selling account. For that you must have a true credit card -- not debit.

40
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_0GQB2wFuyXxJD’s post

If you use a debit card, Amazon will charge it if necessary. But it will not be accepted to activate your selling account. For that you must have a true credit card -- not debit.

40
Reply
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_0GQB2wFuyXxJD’s post

At least one person recently reported a similar problem as yours which cleared up about 12-24 hours later. Wait until tomorrow before you try anything.

If it doesn't resolve by itself, then you might want to try a different card. Change it on your Buyer side first, then wait for it to become an option to select on the Seller side.

30
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_0GQB2wFuyXxJD’s post

At least one person recently reported a similar problem as yours which cleared up about 12-24 hours later. Wait until tomorrow before you try anything.

If it doesn't resolve by itself, then you might want to try a different card. Change it on your Buyer side first, then wait for it to become an option to select on the Seller side.

30
Reply
user profile
CR_Amazon
In reply to: Seller_0GQB2wFuyXxJD’s post

@Seller_0GQB2wFuyXxJD

Hello there, it looks like you have received great information above already. Please ensure that it is a valid credit card, which accepts international charges.

This can take a few days as some other community members have referenced above.

Please do let me know if you are still having issues. You may wish to open a case with Seller Support as well as I am not seeing performance notifications or any cases opened for this just yet.

CR_Amazon

10
user profile
CR_Amazon
In reply to: Seller_0GQB2wFuyXxJD’s post

@Seller_0GQB2wFuyXxJD

Hello there, it looks like you have received great information above already. Please ensure that it is a valid credit card, which accepts international charges.

This can take a few days as some other community members have referenced above.

Please do let me know if you are still having issues. You may wish to open a case with Seller Support as well as I am not seeing performance notifications or any cases opened for this just yet.

CR_Amazon

10
Reply
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