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Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

17 views
2 replies
Account Health
Tags:Account Health
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Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Account Health
Tags:Account Health
00
17 views
2 replies
Reply
0 replies
user profile
Seller_7LrAV0m5llaI7
In reply to: Seller_HRkwyJvwweB3S’s post

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
user profile
Lucre_Amzn
In reply to: Seller_HRkwyJvwweB3S’s post

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

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user profile
Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

17 views
2 replies
Account Health
Tags:Account Health
00
Reply
user profile
Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Account Health
Tags:Account Health
00
17 views
2 replies
Reply
user profile

I cannot receive payments due to PSP/KYC reasons

by Seller_HRkwyJvwweB3S

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Account Health
Tags:Account Health
00
17 views
2 replies
Reply
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Seller_7LrAV0m5llaI7
In reply to: Seller_HRkwyJvwweB3S’s post

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
user profile
Lucre_Amzn
In reply to: Seller_HRkwyJvwweB3S’s post

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
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user profile
Seller_7LrAV0m5llaI7
In reply to: Seller_HRkwyJvwweB3S’s post

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
user profile
Seller_7LrAV0m5llaI7
In reply to: Seller_HRkwyJvwweB3S’s post

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
Reply
user profile
Lucre_Amzn
In reply to: Seller_HRkwyJvwweB3S’s post

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
user profile
Lucre_Amzn
In reply to: Seller_HRkwyJvwweB3S’s post

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
Reply
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