Lack of Response from Amazon Internal Team to case
Hello Amazon,
I am writing to follow up on my previous communication regarding the lack of response from the Amazon internal team. As an Amazon seller, timely and effective communication is crucial for resolving issues and ensuring a smooth operation.
I have reached out to the internal team regarding the shipping charges, but unfortunately, I have not received any response yet. This delay is impacting.
my case ID is 14882358431.The case was raised on March 4th, but we haven't received a reply yet.
Lack of Response from Amazon Internal Team to case
Hello Amazon,
I am writing to follow up on my previous communication regarding the lack of response from the Amazon internal team. As an Amazon seller, timely and effective communication is crucial for resolving issues and ensuring a smooth operation.
I have reached out to the internal team regarding the shipping charges, but unfortunately, I have not received any response yet. This delay is impacting.
my case ID is 14882358431.The case was raised on March 4th, but we haven't received a reply yet.
0 replies
Dominic_Amazon
Hi @Seller_GhCPOzoYv4yXc,
Dominic from Amazon here, I took a look at your case, I can see that Seller Support replied to you yesterday. They provided the following:
I understand that you are contacting us regarding the shipping charges.
Thank you for your continued patience. At this time I am working with our internal team to reach a resolution on your case. While I don’t currently have an update, I will follow up with you as soon as additional information is available.
Best,
Dominic
Seller_rxEVr6al5MO0Z
I opened a case on Feb 6th. It has yet to even get an initial response...it's a long waiting game.
