Seller_7lAu6oz4Cvayt
I cannot receive a OTP. Can a specialist help me gain access to my account
discussion.hI there I cannot receive a OTP via text or call for 5 days. Can an account specialist help me log in to my account? I opened a caselog yesterday via seller app on my phone but no help yet.
Tags:Account Health, Seller Support
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Seller_7lAu6oz4Cvayt
I cannot receive a OTP. Can a specialist help me gain access to my account
discussion.hI there I cannot receive a OTP via text or call for 5 days. Can an account specialist help me log in to my account? I opened a caselog yesterday via seller app on my phone but no help yet.
0 replies
JiAlex_Amazon
@Seller_7lAu6oz4Cvayt
I understand your concern about not receiving the OTP for two-step verification.
Have you checked this help page? Recover Your Account after Two-Step Verification Fails
If you need assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
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