Reimbursement delayed for months for lost inventory even after research period is over
Amazon lost my inventory around the end of November. After I raised the issue multiple times, they asked me to wait for a 60-day “researching period.” However, even after February 23, 2025—when this period ended—they continued to delay, stating that they are still investigating. It has now been almost a month, yet all I receive are generic responses like, “Our internal team is working on it.” This delay is extremely frustrating, as my reimbursement should have been issued by now. The situation has caused significant financial difficulties for me.
case id
17276082151
Reimbursement delayed for months for lost inventory even after research period is over
Amazon lost my inventory around the end of November. After I raised the issue multiple times, they asked me to wait for a 60-day “researching period.” However, even after February 23, 2025—when this period ended—they continued to delay, stating that they are still investigating. It has now been almost a month, yet all I receive are generic responses like, “Our internal team is working on it.” This delay is extremely frustrating, as my reimbursement should have been issued by now. The situation has caused significant financial difficulties for me.
case id
17276082151
0 replies
NR_Amazon
@Seller_mw4YL76HOrTna We greatly appreciate your patience while the reimbursement request is under review.
I am writing to inform you this case has been escalated, and we will continue to monitor until you see this get closed out.
Thank you again!
NR_Amazon
