No USPS option for PO Box!
@KJ_AmazonI believe you were the one who answered my question about this in the past, but I did not have time to open a case.
The issue is that order# 113-8944270-2890659 has a shipping address that is a PO Box. However, Amazon offers only Amazon shipping; USPS is not available in any form, despite USPS being the ONLY service that can deliver to that address.
Yes, I know that I can buy shipping elsewhere, giving up my Amazon protection, but this is an ongoing problem and should be fixed.
Case # 17679368881
No USPS option for PO Box!
@KJ_AmazonI believe you were the one who answered my question about this in the past, but I did not have time to open a case.
The issue is that order# 113-8944270-2890659 has a shipping address that is a PO Box. However, Amazon offers only Amazon shipping; USPS is not available in any form, despite USPS being the ONLY service that can deliver to that address.
Yes, I know that I can buy shipping elsewhere, giving up my Amazon protection, but this is an ongoing problem and should be fixed.
Case # 17679368881
0 replies
Seller_EkbLZUYSpmJEy
@KJ_Amazon ... this is basically the same issue as we had.
How can Amazon Buy Shipping not recognize a PO Box address as being serviceable by USPS?
Ours was an address and this is a PO Box.
@Seller_nRFmxiQg4EGrw ... what city / state was yours going to? Ours was Corona CA.
Seller_nRFmxiQg4EGrw
This one was Bellevue, WA. Although I've had it happen in the past.
KJ_Amazon
Hello @Seller_nRFmxiQg4EGrw
USPS services are not available in Buy Shipping for some orders/locations.
I will ask our partner team to review your order, as well the order highlighted from @Seller_EkbLZUYSpmJEy, to determine whether there is an issue with these specific cases.
KJ_Amazon
Seller_nRFmxiQg4EGrw
True. But when the location is a PO Box, then USPS is the ONLY service that can deliver to that address. That is the crux of the matter.
This is not a case of an address not serviced by USPS; this is a case of poor programming at Amazon.