Why does my listing not show up on Amazon?
I recently tried selling my first item on Amazon. However, when I go to the product listing page our offer is not listed on the page.
The ASIN for this product is B0BDNQ5HJP. I currently have an offer for this product at 30.99, but when I navigate to the page and click on the other offers (that aren't the buy box), our listing just doesn't show up at all, even though there is some American listing there that is imported.
I've already checked in my "Manage Inventory" section in my seller account and the listing status is active, and when I go the Help section and select the "Why is my listing or offer not displaying?" option, I enter the SKU and am told that "Your listing is active and buyable".
Could some more experience seller or an Amazon representative explain what's happening to my listing here? I'm quite confused as to what is going on.
Why does my listing not show up on Amazon?
I recently tried selling my first item on Amazon. However, when I go to the product listing page our offer is not listed on the page.
The ASIN for this product is B0BDNQ5HJP. I currently have an offer for this product at 30.99, but when I navigate to the page and click on the other offers (that aren't the buy box), our listing just doesn't show up at all, even though there is some American listing there that is imported.
I've already checked in my "Manage Inventory" section in my seller account and the listing status is active, and when I go the Help section and select the "Why is my listing or offer not displaying?" option, I enter the SKU and am told that "Your listing is active and buyable".
Could some more experience seller or an Amazon representative explain what's happening to my listing here? I'm quite confused as to what is going on.
Daryl_Amazon
Apologies on the lateness of my reply @Seller_PZxV4ZuA1GdSg, I've been circling around with other escalation request, I try to never leave any unattended follow ups!
I noticed the following under your account:
Has this been up since last week? Until you complete this step, your offers will not be on a "Buyable" condition.
I know it might seem strange that such detail can affect your listings, but it does make a difference, my bad on this interaction, on not checking this 7 days ago on my initial reply.
I'll be sure to reply in a timely manner next time, I'll tag along until this issue is resolved.
Daryl
11 replies
Seller_dotifYADa0BWY
It can take hours for it to show up across all the Amazon servers. If your items shows active in your inventory, it will eventually show live in the listing.
Seller_7LrAV0m5llaI7
As @Seller_dotifYADa0BWYmentioned, it can take a while for the Data Streams to sync across all AWS web servers.
Daryl_Amazon
Hey @Seller_PZxV4ZuA1GdSg!
Not much I can further explain from my end, @Seller_dotifYADa0BWYand @Seller_7LrAV0m5llaI7already gave you the correct answer!
Very happy to see so much seller interaction these past few weeks.
Leaving my comment here if along the way you encounter any technical difficulties or troubleshooting assistance that may require my immediate attention, just "@" me here and I will be sure to look into it.
You have a great weekend!
Daryl
Seller_PZxV4ZuA1GdSg
@Seller_iB7nHOwpJH3RX
Hi, it's been multiple days, and I initially made the post after already having the listing be active for around a week. Really not sure what is going on here, but I've definitely waited significantly more than a few hours.
Seller_R6mM77No9K6ED
Is your inventory physically at the Amazon FBA already?
Seller_yh2Lh1LIwltqM
I'm going to guess that you may mean it's not appearing without selecting the subcategory and only the most popular items or something show up on a general search.
Most searches only yield 7 pages of results which I assume are the top selling/sponsored listings.
Example; search "socks" you'll see 7 pages of results but if you select a sub-category like "mens active socks" you see like 400 pages.
Maybe this is what you mean? Try searching your product again within its subcategory?
Seller_PZxV4ZuA1GdSg
This is for FBM, not FBA. Just trying to figure out logistics before investing more into inventory.
Seller_PZxV4ZuA1GdSg
Sorry if I wasn't clear. I'm selling an item that has an existing ASIN and I can pull up the exact product page, but I don't see my offer as one of the available sellers (in conjunction with the other sellers who are offering the product).
Seller_PZxV4ZuA1GdSg
The ASIN is in the original post: it is B0BDNQ5HJP.
I would include a link but for some reason it isn't allowing me to link the Amazon page despite it being an Amazon.ca link.
