Charged Twice For Negative Balance
I have been charged twice for my negative balance, through my amazon account AND my creditcard. The billing invoices do not add up, I have paid double the price that it says. I have tried to contact amazon MULTIPLE times for over a month!! Nobody is able to help. Does anyone have advice? It's getting ridiculous right now because my balance is all messed up now and I keep having to pay for invoices that are already paid. We're talking thousands of dollars.
Charged Twice For Negative Balance
I have been charged twice for my negative balance, through my amazon account AND my creditcard. The billing invoices do not add up, I have paid double the price that it says. I have tried to contact amazon MULTIPLE times for over a month!! Nobody is able to help. Does anyone have advice? It's getting ridiculous right now because my balance is all messed up now and I keep having to pay for invoices that are already paid. We're talking thousands of dollars.
0 replies
Micah_Amazon
Hello @Seller_O9jzMVX2VjcNx,
Thank you for reaching out. My apologies on the frustration that this has caused. I would like to help assist. Please provide your most recent seller support case ID. I would like to review and escalate on your behalf.
Looking forward to your response.
Cheers,
Micah
Micah_Amazon
Hello @Seller_O9jzMVX2VjcNx,
Hope all is well. I wanted to follow up and see if you received my previous response?
Please let me know if you still need assistance with this.
Cheers,
Micah
