Competitive Pricing
Have anyone had any luck getting a competitive price changed on a listing?
Prices have significantly increased from manufactures in the past 3 years and it is unreasonable for Amazon to not acknowledge this. Some listings the competitive price is below our wholesale cost.
Does anyone have a solution for this?
Competitive Pricing
Have anyone had any luck getting a competitive price changed on a listing?
Prices have significantly increased from manufactures in the past 3 years and it is unreasonable for Amazon to not acknowledge this. Some listings the competitive price is below our wholesale cost.
Does anyone have a solution for this?
0 replies
Seller_7LrAV0m5llaI7
Yes I have had 3 of these fixed recently, usually you gotta escalate the case half a dozen times, reescalate the case a few more times, wait for an escalation manager to call you on the phone to discuss, resubmit the case a couple more times, and then they will finally change it.
I am currently working on one now, where it says i have to sell the product for less than $2 (including shipping and FBA fees), but it is a multipack, and the compeditive price is for a 1 pack, not a 12 or 24 pack. But they don't seem to be able to understand, so I will keep escalating the case until it gets solved.
Seller_T2N9qK9aX55sg
i think it is 90 days before they reset, but yes, we had similar issue, and dealing with support , trying to explain to change this, it is hard.
Seller_WVRGljjwKOlpv
We're dealing one now, I opened the case and off course first reply was copy and paste. I then reply with the reason why we believe the competitive price is not reasonable as well as provided the competiive external link, in this case, the item is around 65-70 bucks but competitive price is $40. US Amazon is selling for 50 USD by brand owner. So the request was passed to internal team. it may or may not have results but I was superised it wasn't that many back and forth before someone actually is going to review it.
