Still Unable to Access the Buy Box Despite Normalized Performance
Hello fellow sellers,
Three weeks ago, my ODR was reset and my performance metrics returned to normal. Even though I've been successfully fulfilling orders and receiving positive customer feedback, I am still unable to access the Buy Box.
I have reached out to Amazon Seller Support, but I have not yet received a clear explanation or solution. Has anyone experienced a similar issue, or can anyone advise on what steps I should take next? I would greatly appreciate any insights or recommendations. Thank you in advance.
Still Unable to Access the Buy Box Despite Normalized Performance
Hello fellow sellers,
Three weeks ago, my ODR was reset and my performance metrics returned to normal. Even though I've been successfully fulfilling orders and receiving positive customer feedback, I am still unable to access the Buy Box.
I have reached out to Amazon Seller Support, but I have not yet received a clear explanation or solution. Has anyone experienced a similar issue, or can anyone advise on what steps I should take next? I would greatly appreciate any insights or recommendations. Thank you in advance.
0 replies
Nano_Amazon
Hello @Seller_UMvx3p0kJc3lg
Thanks for contacting Amazon Forums. Could you please share the case number you opened with Seller Support regarding this issue so I can review it?
I look forward to hearing from you.
Nano
