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Seller_UAgFunY0zPkp8

Can't upload more than 1 image

discussion.The new handmade listing form is returning an error when I try to upload more than one photo to a new listing or when I try to add additional photos to an existing listing. Amazon support said this is a known issue. I am surprised there is no discussion of it in the forum that I can see. Anyone else having this problem?

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Tags:Add a product, Images, Listings
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Seller_UAgFunY0zPkp8

Can't upload more than 1 image

discussion.The new handmade listing form is returning an error when I try to upload more than one photo to a new listing or when I try to add additional photos to an existing listing. Amazon support said this is a known issue. I am surprised there is no discussion of it in the forum that I can see. Anyone else having this problem?

Tags:Add a product, Images, Listings
10
56 views
9 replies
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Michelle_Amazon

Hi @Seller_UAgFunY0zPkp8,

Michelle at Amazon here. I am sorry to hear that you are having issues uploading your images. Have you tried uploading them with a category specific feed? If you have, I would reply back to the case you created with your batch ID and ask them if they can manually upload your images for you since there is an issue. Please note that you only have 5 days to reply to the case before you will have to create a new one.

If you still need help after uploading and provided the information to Seller Support and they have investigates, please let me know and provide any new case for the issue.

Regards,

Michelle

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Seller_bUS47wleweJ65

I have the same issue, very annoying, can't change/upload any image. Every time when I click the save and submit button, the message like that comes up. I can't complete any new listing a week already due to this issue. Editing text information seems able to save as normal but it is an error for saving images. Please let me know how to fix it

img
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Seller_UAgFunY0zPkp8

Can't upload more than 1 image

discussion.The new handmade listing form is returning an error when I try to upload more than one photo to a new listing or when I try to add additional photos to an existing listing. Amazon support said this is a known issue. I am surprised there is no discussion of it in the forum that I can see. Anyone else having this problem?

56 views
9 replies
Tags:Add a product, Images, Listings
10
Reply
user profile
Seller_UAgFunY0zPkp8

Can't upload more than 1 image

discussion.The new handmade listing form is returning an error when I try to upload more than one photo to a new listing or when I try to add additional photos to an existing listing. Amazon support said this is a known issue. I am surprised there is no discussion of it in the forum that I can see. Anyone else having this problem?

Tags:Add a product, Images, Listings
10
56 views
9 replies
Reply
user profile

Can't upload more than 1 image

by Seller_UAgFunY0zPkp8

discussion.The new handmade listing form is returning an error when I try to upload more than one photo to a new listing or when I try to add additional photos to an existing listing. Amazon support said this is a known issue. I am surprised there is no discussion of it in the forum that I can see. Anyone else having this problem?

Tags:Add a product, Images, Listings
10
56 views
9 replies
Reply
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Michelle_Amazon

Hi @Seller_UAgFunY0zPkp8,

Michelle at Amazon here. I am sorry to hear that you are having issues uploading your images. Have you tried uploading them with a category specific feed? If you have, I would reply back to the case you created with your batch ID and ask them if they can manually upload your images for you since there is an issue. Please note that you only have 5 days to reply to the case before you will have to create a new one.

If you still need help after uploading and provided the information to Seller Support and they have investigates, please let me know and provide any new case for the issue.

Regards,

Michelle

00
user profile
Seller_bUS47wleweJ65

I have the same issue, very annoying, can't change/upload any image. Every time when I click the save and submit button, the message like that comes up. I can't complete any new listing a week already due to this issue. Editing text information seems able to save as normal but it is an error for saving images. Please let me know how to fix it

img
10
Follow this discussion to be notified of new activity
user profile
Michelle_Amazon

Hi @Seller_UAgFunY0zPkp8,

Michelle at Amazon here. I am sorry to hear that you are having issues uploading your images. Have you tried uploading them with a category specific feed? If you have, I would reply back to the case you created with your batch ID and ask them if they can manually upload your images for you since there is an issue. Please note that you only have 5 days to reply to the case before you will have to create a new one.

If you still need help after uploading and provided the information to Seller Support and they have investigates, please let me know and provide any new case for the issue.

Regards,

Michelle

00
user profile
Michelle_Amazon

Hi @Seller_UAgFunY0zPkp8,

Michelle at Amazon here. I am sorry to hear that you are having issues uploading your images. Have you tried uploading them with a category specific feed? If you have, I would reply back to the case you created with your batch ID and ask them if they can manually upload your images for you since there is an issue. Please note that you only have 5 days to reply to the case before you will have to create a new one.

If you still need help after uploading and provided the information to Seller Support and they have investigates, please let me know and provide any new case for the issue.

Regards,

Michelle

00
Reply
user profile
Seller_bUS47wleweJ65

I have the same issue, very annoying, can't change/upload any image. Every time when I click the save and submit button, the message like that comes up. I can't complete any new listing a week already due to this issue. Editing text information seems able to save as normal but it is an error for saving images. Please let me know how to fix it

img
10
user profile
Seller_bUS47wleweJ65

I have the same issue, very annoying, can't change/upload any image. Every time when I click the save and submit button, the message like that comes up. I can't complete any new listing a week already due to this issue. Editing text information seems able to save as normal but it is an error for saving images. Please let me know how to fix it

img
10
Reply
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