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Seller_lwAUHe8DeXiQb

Document submission

Hi,

I am not able to submit my self-attestation letter. I'm clicking on the submission box it's loading then stop without submit. Could you please help on this issue?

Thank you

25 views
2 replies
Account setup
Tags:Verification
00
Reply
user profile
Seller_lwAUHe8DeXiQb

Document submission

Hi,

I am not able to submit my self-attestation letter. I'm clicking on the submission box it's loading then stop without submit. Could you please help on this issue?

Thank you

Account setup
Tags:Verification
00
25 views
2 replies
Reply
0 replies
user profile
Jurgen_Amazon
In reply to: Seller_lwAUHe8DeXiQb’s post

Hello @Seller_lwAUHe8DeXiQb,

Here are some troubleshooting steps that may help resolve the submission issue:

  1. Clear your browser cache and cookies, then try again
  2. Try using a different supported browser (Chrome, Firefox, or Edge)
  3. Ensure your internet connection is stable
  4. Check that your file format and size meet the requirements
  5. If possible, try submitting during non-peak hours

If you're still experiencing issues after trying these steps, please:

  1. Take a screenshot of the error (if any appears)
  2. Contact Seller Support directly through your Seller Central account
  3. Include details about the browsers and devices you've tried

This will help the technical team better assist you with the submission process.

Jurgen

00
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user profile
Seller_lwAUHe8DeXiQb

Document submission

Hi,

I am not able to submit my self-attestation letter. I'm clicking on the submission box it's loading then stop without submit. Could you please help on this issue?

Thank you

25 views
2 replies
Account setup
Tags:Verification
00
Reply
user profile
Seller_lwAUHe8DeXiQb

Document submission

Hi,

I am not able to submit my self-attestation letter. I'm clicking on the submission box it's loading then stop without submit. Could you please help on this issue?

Thank you

Account setup
Tags:Verification
00
25 views
2 replies
Reply
user profile

Document submission

by Seller_lwAUHe8DeXiQb

Hi,

I am not able to submit my self-attestation letter. I'm clicking on the submission box it's loading then stop without submit. Could you please help on this issue?

Thank you

Account setup
Tags:Verification
00
25 views
2 replies
Reply
0 replies
0 replies
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user profile
Jurgen_Amazon
In reply to: Seller_lwAUHe8DeXiQb’s post

Hello @Seller_lwAUHe8DeXiQb,

Here are some troubleshooting steps that may help resolve the submission issue:

  1. Clear your browser cache and cookies, then try again
  2. Try using a different supported browser (Chrome, Firefox, or Edge)
  3. Ensure your internet connection is stable
  4. Check that your file format and size meet the requirements
  5. If possible, try submitting during non-peak hours

If you're still experiencing issues after trying these steps, please:

  1. Take a screenshot of the error (if any appears)
  2. Contact Seller Support directly through your Seller Central account
  3. Include details about the browsers and devices you've tried

This will help the technical team better assist you with the submission process.

Jurgen

00
Follow this discussion to be notified of new activity
user profile
Jurgen_Amazon
In reply to: Seller_lwAUHe8DeXiQb’s post

Hello @Seller_lwAUHe8DeXiQb,

Here are some troubleshooting steps that may help resolve the submission issue:

  1. Clear your browser cache and cookies, then try again
  2. Try using a different supported browser (Chrome, Firefox, or Edge)
  3. Ensure your internet connection is stable
  4. Check that your file format and size meet the requirements
  5. If possible, try submitting during non-peak hours

If you're still experiencing issues after trying these steps, please:

  1. Take a screenshot of the error (if any appears)
  2. Contact Seller Support directly through your Seller Central account
  3. Include details about the browsers and devices you've tried

This will help the technical team better assist you with the submission process.

Jurgen

00
user profile
Jurgen_Amazon
In reply to: Seller_lwAUHe8DeXiQb’s post

Hello @Seller_lwAUHe8DeXiQb,

Here are some troubleshooting steps that may help resolve the submission issue:

  1. Clear your browser cache and cookies, then try again
  2. Try using a different supported browser (Chrome, Firefox, or Edge)
  3. Ensure your internet connection is stable
  4. Check that your file format and size meet the requirements
  5. If possible, try submitting during non-peak hours

If you're still experiencing issues after trying these steps, please:

  1. Take a screenshot of the error (if any appears)
  2. Contact Seller Support directly through your Seller Central account
  3. Include details about the browsers and devices you've tried

This will help the technical team better assist you with the submission process.

Jurgen

00
Reply
Follow this discussion to be notified of new activity