Amazon has flagged our Faber Castell Albrecht Durer 120 Watercolor Pencil Set Tin as a Dangerous Good again but it is not. We also keep creating a removal order for the item to be shipped back to us instead of destroyed but it doesn't seem to be working as it just keeps coming up as stranded inventory after every time we create a removal order. We seem to be stuck in a loop. How would we go about fixing that? ASIN: B000KT73LK

The product, Albrecht Durer 120 Watercolor Pencil Set Tin, is a professional-grade art supply designed specifically for older teens (14+) and adults. It is not intended as a toy or for use by children under 14. However, the current listing categorizes the item under Children’s Toys, which is incorrect and has led to issues, including a misclassification as dangerous goods.

Requested Changes: Age Classification: Update the age classification to "14+” or “Adults". 

Category: Move the product to a more appropriate category, such as Art Supplies or Office Products. 

Supporting Information: The product is non-toxic and adheres to safety standards. It is intended for use by artists and hobbyists and is not marketed or suitable for children under 14. I would greatly appreciate your assistance in updating the product listing to reflect the correct age group and category. Please let me know if you require further information to process this request.

Case ID: 16885002931 Correspondence Date 12/20/2024