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Seller_wM0nLLkM8WJfx

Is Seller Support awake? Are they working?

I've submitted 3 questions to Seller support and none of them have been looked at.

Did AMZ cut the staff?

924 views
23 replies
134
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user profile
Seller_wM0nLLkM8WJfx

Is Seller Support awake? Are they working?

I've submitted 3 questions to Seller support and none of them have been looked at.

Did AMZ cut the staff?

134
924 views
23 replies
Reply
0 replies
user profile
Seller_vSOOwekJLU6c0
In reply to: Seller_wM0nLLkM8WJfx’s post

I, too, am experiencing abnormal delays. I cannot even get a chat going.

50
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_wM0nLLkM8WJfx’s post

This same response is for @Seller_vSOOwekJLU6c0 as well.

Yes, responses are slow for who knows why. I have tagged MODS on a few posts the last several days with NO responses so it is pretty normal right now AND it is a weekend AND a Holiday!

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

60
user profile
Seller_C9Tk2nt6CYu4T
In reply to: Seller_wM0nLLkM8WJfx’s post

I want to say yes, but support has always been slow and never straight to the point. My tactic to get help is just to bug them. It takes me to get to the third or fourth call to get somebody who can actually help me.

30
user profile
Seller_R6O1Fg5v56ZkC
In reply to: Seller_wM0nLLkM8WJfx’s post

They are garbage & just close your request without looking into anything. They must get paid by how many tickets they close.

91
user profile
Seller_m1K2JgvKy48rx
In reply to: Seller_wM0nLLkM8WJfx’s post

umm, seller support only exists to ban sellers BRO

get the picture already..

they only care about customers

new people are born everyday,

meaning endless sellers

endless people that won't go on strike

endless people that will settle..

so get with the program and stop complaining..

61
user profile
Seller_a1O2I5vmjitxx
In reply to: Seller_wM0nLLkM8WJfx’s post

I just call them if it is a critical issue, and support team help and solve the issue with me right away. The key is to get to the right department and person.

33
user profile
Rose_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hi @ liw48,

Thanks for the post and hope you had a good weekend.

Is there a specific case, you would like me to review. If so, kindly share the case id.

Thanks in advance.

Rose_Amazon

33
user profile
Seller_nq6BgQatZFt9T
In reply to: Seller_wM0nLLkM8WJfx’s post

notification are being sent a month late, received one yesterday dated 10/13/23 plus order # does not exist but received notice

10
user profile
Seller_EQCkZkpwJYi2D
In reply to: Seller_wM0nLLkM8WJfx’s post

My guess is under staffed and over worked. The caseload they have is probably mind boggling. As a seller you are expected to handle most of the issues you experience on the platform by your own Due Dilligence and only open a case as trhe last option.

10
user profile
Seller_wM0nLLkM8WJfx

Is Seller Support awake? Are they working?

I've submitted 3 questions to Seller support and none of them have been looked at.

Did AMZ cut the staff?

924 views
23 replies
134
Reply
user profile
Seller_wM0nLLkM8WJfx

Is Seller Support awake? Are they working?

I've submitted 3 questions to Seller support and none of them have been looked at.

Did AMZ cut the staff?

134
924 views
23 replies
Reply
user profile

Is Seller Support awake? Are they working?

by Seller_wM0nLLkM8WJfx

I've submitted 3 questions to Seller support and none of them have been looked at.

Did AMZ cut the staff?

Create and manage listings
Tags:Listings
134
924 views
23 replies
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user profile
Seller_vSOOwekJLU6c0
In reply to: Seller_wM0nLLkM8WJfx’s post

I, too, am experiencing abnormal delays. I cannot even get a chat going.

50
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_wM0nLLkM8WJfx’s post

This same response is for @Seller_vSOOwekJLU6c0 as well.

Yes, responses are slow for who knows why. I have tagged MODS on a few posts the last several days with NO responses so it is pretty normal right now AND it is a weekend AND a Holiday!

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

60
user profile
Seller_C9Tk2nt6CYu4T
In reply to: Seller_wM0nLLkM8WJfx’s post

I want to say yes, but support has always been slow and never straight to the point. My tactic to get help is just to bug them. It takes me to get to the third or fourth call to get somebody who can actually help me.

30
user profile
Seller_R6O1Fg5v56ZkC
In reply to: Seller_wM0nLLkM8WJfx’s post

They are garbage & just close your request without looking into anything. They must get paid by how many tickets they close.

91
user profile
Seller_m1K2JgvKy48rx
In reply to: Seller_wM0nLLkM8WJfx’s post

umm, seller support only exists to ban sellers BRO

get the picture already..

they only care about customers

new people are born everyday,

meaning endless sellers

endless people that won't go on strike

endless people that will settle..

so get with the program and stop complaining..

61
user profile
Seller_a1O2I5vmjitxx
In reply to: Seller_wM0nLLkM8WJfx’s post

I just call them if it is a critical issue, and support team help and solve the issue with me right away. The key is to get to the right department and person.

33
user profile
Rose_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hi @ liw48,

Thanks for the post and hope you had a good weekend.

Is there a specific case, you would like me to review. If so, kindly share the case id.

Thanks in advance.

Rose_Amazon

33
user profile
Seller_nq6BgQatZFt9T
In reply to: Seller_wM0nLLkM8WJfx’s post

notification are being sent a month late, received one yesterday dated 10/13/23 plus order # does not exist but received notice

10
user profile
Seller_EQCkZkpwJYi2D
In reply to: Seller_wM0nLLkM8WJfx’s post

My guess is under staffed and over worked. The caseload they have is probably mind boggling. As a seller you are expected to handle most of the issues you experience on the platform by your own Due Dilligence and only open a case as trhe last option.

10
user profile
Seller_vSOOwekJLU6c0
In reply to: Seller_wM0nLLkM8WJfx’s post

I, too, am experiencing abnormal delays. I cannot even get a chat going.

50
user profile
Seller_vSOOwekJLU6c0
In reply to: Seller_wM0nLLkM8WJfx’s post

I, too, am experiencing abnormal delays. I cannot even get a chat going.

50
Reply
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_wM0nLLkM8WJfx’s post

This same response is for @Seller_vSOOwekJLU6c0 as well.

Yes, responses are slow for who knows why. I have tagged MODS on a few posts the last several days with NO responses so it is pretty normal right now AND it is a weekend AND a Holiday!

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

60
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_wM0nLLkM8WJfx’s post

This same response is for @Seller_vSOOwekJLU6c0 as well.

Yes, responses are slow for who knows why. I have tagged MODS on a few posts the last several days with NO responses so it is pretty normal right now AND it is a weekend AND a Holiday!

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

60
Reply
user profile
Seller_C9Tk2nt6CYu4T
In reply to: Seller_wM0nLLkM8WJfx’s post

I want to say yes, but support has always been slow and never straight to the point. My tactic to get help is just to bug them. It takes me to get to the third or fourth call to get somebody who can actually help me.

30
user profile
Seller_C9Tk2nt6CYu4T
In reply to: Seller_wM0nLLkM8WJfx’s post

I want to say yes, but support has always been slow and never straight to the point. My tactic to get help is just to bug them. It takes me to get to the third or fourth call to get somebody who can actually help me.

30
Reply
user profile
Seller_R6O1Fg5v56ZkC
In reply to: Seller_wM0nLLkM8WJfx’s post

They are garbage & just close your request without looking into anything. They must get paid by how many tickets they close.

91
user profile
Seller_R6O1Fg5v56ZkC
In reply to: Seller_wM0nLLkM8WJfx’s post

They are garbage & just close your request without looking into anything. They must get paid by how many tickets they close.

91
Reply
user profile
Seller_m1K2JgvKy48rx
In reply to: Seller_wM0nLLkM8WJfx’s post

umm, seller support only exists to ban sellers BRO

get the picture already..

they only care about customers

new people are born everyday,

meaning endless sellers

endless people that won't go on strike

endless people that will settle..

so get with the program and stop complaining..

61
user profile
Seller_m1K2JgvKy48rx
In reply to: Seller_wM0nLLkM8WJfx’s post

umm, seller support only exists to ban sellers BRO

get the picture already..

they only care about customers

new people are born everyday,

meaning endless sellers

endless people that won't go on strike

endless people that will settle..

so get with the program and stop complaining..

61
Reply
user profile
Seller_a1O2I5vmjitxx
In reply to: Seller_wM0nLLkM8WJfx’s post

I just call them if it is a critical issue, and support team help and solve the issue with me right away. The key is to get to the right department and person.

33
user profile
Seller_a1O2I5vmjitxx
In reply to: Seller_wM0nLLkM8WJfx’s post

I just call them if it is a critical issue, and support team help and solve the issue with me right away. The key is to get to the right department and person.

33
Reply
user profile
Rose_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hi @ liw48,

Thanks for the post and hope you had a good weekend.

Is there a specific case, you would like me to review. If so, kindly share the case id.

Thanks in advance.

Rose_Amazon

33
user profile
Rose_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hi @ liw48,

Thanks for the post and hope you had a good weekend.

Is there a specific case, you would like me to review. If so, kindly share the case id.

Thanks in advance.

Rose_Amazon

33
Reply
user profile
Seller_nq6BgQatZFt9T
In reply to: Seller_wM0nLLkM8WJfx’s post

notification are being sent a month late, received one yesterday dated 10/13/23 plus order # does not exist but received notice

10
user profile
Seller_nq6BgQatZFt9T
In reply to: Seller_wM0nLLkM8WJfx’s post

notification are being sent a month late, received one yesterday dated 10/13/23 plus order # does not exist but received notice

10
Reply
user profile
Seller_EQCkZkpwJYi2D
In reply to: Seller_wM0nLLkM8WJfx’s post

My guess is under staffed and over worked. The caseload they have is probably mind boggling. As a seller you are expected to handle most of the issues you experience on the platform by your own Due Dilligence and only open a case as trhe last option.

10
user profile
Seller_EQCkZkpwJYi2D
In reply to: Seller_wM0nLLkM8WJfx’s post

My guess is under staffed and over worked. The caseload they have is probably mind boggling. As a seller you are expected to handle most of the issues you experience on the platform by your own Due Dilligence and only open a case as trhe last option.

10
Reply