My application for Brand Registry was rejected because the evidence was generated by a computer. I am confused. Please help me solve this problem.
- When I first applied for brand registration, I provided a brand certificate and authorization letter, as well as evidence of brand use. My evidence of brand use is a T-shirt, which is actually produced and made by us. It is not generated by a computer. I am confused about what the Amazon brand team's standards for evidence of use are? Currently, no process for brand registration is smooth, which makes my work and sales very difficult. Everything was provided in accordance with Amazon's requirements and standards, but it was still rejected. Please view my images. My CASE ID:17585613521 17569663121
My application for Brand Registry was rejected because the evidence was generated by a computer. I am confused. Please help me solve this problem.
- When I first applied for brand registration, I provided a brand certificate and authorization letter, as well as evidence of brand use. My evidence of brand use is a T-shirt, which is actually produced and made by us. It is not generated by a computer. I am confused about what the Amazon brand team's standards for evidence of use are? Currently, no process for brand registration is smooth, which makes my work and sales very difficult. Everything was provided in accordance with Amazon's requirements and standards, but it was still rejected. Please view my images. My CASE ID:17585613521 17569663121
0 replies
JiAlex_Amazon
@Seller_IzrUAj7hlGs37
Following on your post. I review the cases provided, however as of this moment, I am able to give some guidance on common pitfalls for decline reasons but will not be able to disclose further information.
Please see common rejection reasons below.
-Manufacturing agreement - some sellers commonly attach invoices for these. The invoice is not a valid for of letter of authorization and listed in the invalid type.
-Documents are not authentic and forged.
-Seller has low Account Health metrics, or other selling accounts in bad standing (terminated, deactivated etc..)
These are some things that you can review with your application. However, I cannot pinpoint the exact reason as these are more general and common pitfalls. Keep in mind if you do mirror of previous application you may get declined again.
Please review the application requirements closely and our application guide before try to reapply with Brand registry.
Thank you.
JiAlex
