Hello @Seller_NYoJ37Mv6a8vO

Christine here from Amazon Forums.

Here are some steps you can take:

Check your email: Make sure you've received all communications from Amazon regarding your appointment. Sometimes, these emails can end up in spam folders.

Verify your appointment details: Log into Seller Central and check the status of your verification appointment. Ensure that you've selected the correct date and time slot.

Technical issues: If you were expecting a video call but didn't receive one, there might have been a technical glitch. Try logging out of Seller Central and logging back in.

Contact Seller Support: If you're still unable to complete the verification process, reach out to Seller Support directly. They can review your account status and provide specific guidance.

Reschedule if necessary: If you missed your appointment or there was a problem, you may need to reschedule. This option should be available in your Seller Central account.

Be patient: Sometimes, there can be delays in the verification process. If you've done everything correctly, you may just need to wait a bit longer.

If you continue to experience issues, don't hesitate to use the "Contact Us" option in Seller Central for personalized assistance.

Christine.