once again with ISED compoliance issue
I had a thread about 8 months ago, title : My Listings were removed for no ISED compliance information which we can't have it for our products should be Category II instead of Category I
Glenn from Amazon helped us a lot to solve it. However, we got the same warning for ASIN B0CLLVWNJQ, B09PYHWT1V, B0CLLTR6NV, B0CLLTMCLD.
It would be highly appreciated if we could have help with these asins.
once again with ISED compoliance issue
I had a thread about 8 months ago, title : My Listings were removed for no ISED compliance information which we can't have it for our products should be Category II instead of Category I
Glenn from Amazon helped us a lot to solve it. However, we got the same warning for ASIN B0CLLVWNJQ, B09PYHWT1V, B0CLLTR6NV, B0CLLTMCLD.
It would be highly appreciated if we could have help with these asins.
0 replies
Nikki_Amazon
Greetings @Seller_WDzymyquO9fJv,
Nikki here to help you with recurrent issue with ISED compliance.
First, sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
Are you experiencing the same problem as eight months ago, where listings were removed due to a lack of ISED compliance information, even though these items are not in a category that requires to have such documentation?
Have you already created a case with seller support? If not please create one and share the ID with us so we can offer you an accurate assistance.
Please visit the page Radio Apparatus, Interference-Causing Equipment and Terminal Equipment for more information.
The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
Nikki_Amazon
Hello again @Seller_WDzymyquO9fJv,
I apologize for the delay in getting back to you.
The product has been identified as Category I or terminal equipment on Amazon.ca that requires compliance information mandated by Canadian regulatory body, Innovation, Science and Economic Development Canada (ISED). To comply with ISED regulations, you must provide the following compliance information for each product you are listing:
- The ISED Certification Number (for Category I equipment) or ISED Registration Number (for terminal equipment)
- The Hardware Version Identification Number (HVIN).
Have you provided the information listed above?
For instructions on how to add compliance information for your listing, please visit the page Radio Apparatus, Interference-Causing Equipment and Terminal Equipment.
Please note that the changes made to the product detail page can take from 2 to 4 hours to reflect in our systems. If after 4 hours the changes are not reflecting correctly, feel free to reopen your case.
Wish you all the best,
Nikki
