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Seller_BpwAsA1AlJ3rF

I have exhausted three attempts to verify my business address

Amazon asked for confirmation of my business address (INFORM Consumers act verification)

I have exhausted all attempts to verify my Ukrainian address and now I cannot request another letter for verification. Every time I indicated my business address, I received an answer that it was indicated incorrectly.

For this reason, my seller account has been deactivated.

I started contacting support and chats, to which I received a response to my work email: “We have verified the documents you provided and were able to complete the verification process. Now you can log into Seller Central and start selling on Amazon,” but at the moment the problem is not resolved .

I know Amazon is currently working on this issue, but my address has not changed since I signed up for my account, which is why I entered the correct address in the first place.

How can I verify my business address?

138 views
12 replies
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Tags:Deactivated
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user profile
Seller_BpwAsA1AlJ3rF

I have exhausted three attempts to verify my business address

Amazon asked for confirmation of my business address (INFORM Consumers act verification)

I have exhausted all attempts to verify my Ukrainian address and now I cannot request another letter for verification. Every time I indicated my business address, I received an answer that it was indicated incorrectly.

For this reason, my seller account has been deactivated.

I started contacting support and chats, to which I received a response to my work email: “We have verified the documents you provided and were able to complete the verification process. Now you can log into Seller Central and start selling on Amazon,” but at the moment the problem is not resolved .

I know Amazon is currently working on this issue, but my address has not changed since I signed up for my account, which is why I entered the correct address in the first place.

How can I verify my business address?

138 views
12 replies
Account Health
Tags:Deactivated
00
Reply
0 replies
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_BpwAsA1AlJ3rF’s post

"How can I verify my business address?"

You are applying to sell in the USA dot com Amazon site. When Amazon uses the word business, it must be a business located in the USA. Your Ukrainian business must have a USA presence.

10
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with this. I have reached out to the verification team for a review of your account.

I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

The team has advised that you should have received an email with the option for you to provide a utility bill where the address is visible and matches the address in Seller Central.

During this process, you will continue to see a banner that advises that your account is at risk of deactivation, however we will not deactivate the account while the verification is being completed.

Please advise if there are any questions or if you did not receive the email.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

I have been advised that your account is now fully verified and active. Please let me know if further assistance is needed here.

Thanks,

Steve

00
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Seller_BpwAsA1AlJ3rF

I have exhausted three attempts to verify my business address

Amazon asked for confirmation of my business address (INFORM Consumers act verification)

I have exhausted all attempts to verify my Ukrainian address and now I cannot request another letter for verification. Every time I indicated my business address, I received an answer that it was indicated incorrectly.

For this reason, my seller account has been deactivated.

I started contacting support and chats, to which I received a response to my work email: “We have verified the documents you provided and were able to complete the verification process. Now you can log into Seller Central and start selling on Amazon,” but at the moment the problem is not resolved .

I know Amazon is currently working on this issue, but my address has not changed since I signed up for my account, which is why I entered the correct address in the first place.

How can I verify my business address?

138 views
12 replies
Account Health
Tags:Deactivated
00
Reply
user profile
Seller_BpwAsA1AlJ3rF

I have exhausted three attempts to verify my business address

Amazon asked for confirmation of my business address (INFORM Consumers act verification)

I have exhausted all attempts to verify my Ukrainian address and now I cannot request another letter for verification. Every time I indicated my business address, I received an answer that it was indicated incorrectly.

For this reason, my seller account has been deactivated.

I started contacting support and chats, to which I received a response to my work email: “We have verified the documents you provided and were able to complete the verification process. Now you can log into Seller Central and start selling on Amazon,” but at the moment the problem is not resolved .

I know Amazon is currently working on this issue, but my address has not changed since I signed up for my account, which is why I entered the correct address in the first place.

How can I verify my business address?

138 views
12 replies
Account Health
Tags:Deactivated
00
Reply
user profile

I have exhausted three attempts to verify my business address

by Seller_BpwAsA1AlJ3rF

Amazon asked for confirmation of my business address (INFORM Consumers act verification)

I have exhausted all attempts to verify my Ukrainian address and now I cannot request another letter for verification. Every time I indicated my business address, I received an answer that it was indicated incorrectly.

For this reason, my seller account has been deactivated.

I started contacting support and chats, to which I received a response to my work email: “We have verified the documents you provided and were able to complete the verification process. Now you can log into Seller Central and start selling on Amazon,” but at the moment the problem is not resolved .

I know Amazon is currently working on this issue, but my address has not changed since I signed up for my account, which is why I entered the correct address in the first place.

How can I verify my business address?

Account Health
Tags:Deactivated
00
138 views
12 replies
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Seller_CW0P5hgbsiqWX
In reply to: Seller_BpwAsA1AlJ3rF’s post

"How can I verify my business address?"

You are applying to sell in the USA dot com Amazon site. When Amazon uses the word business, it must be a business located in the USA. Your Ukrainian business must have a USA presence.

10
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with this. I have reached out to the verification team for a review of your account.

I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

The team has advised that you should have received an email with the option for you to provide a utility bill where the address is visible and matches the address in Seller Central.

During this process, you will continue to see a banner that advises that your account is at risk of deactivation, however we will not deactivate the account while the verification is being completed.

Please advise if there are any questions or if you did not receive the email.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

I have been advised that your account is now fully verified and active. Please let me know if further assistance is needed here.

Thanks,

Steve

00
There are no more posts to display
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_BpwAsA1AlJ3rF’s post

"How can I verify my business address?"

You are applying to sell in the USA dot com Amazon site. When Amazon uses the word business, it must be a business located in the USA. Your Ukrainian business must have a USA presence.

10
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_BpwAsA1AlJ3rF’s post

"How can I verify my business address?"

You are applying to sell in the USA dot com Amazon site. When Amazon uses the word business, it must be a business located in the USA. Your Ukrainian business must have a USA presence.

10
Reply
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with this. I have reached out to the verification team for a review of your account.

I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with this. I have reached out to the verification team for a review of your account.

I will follow up as soon as I have more information.

Thanks,

Steve

10
Reply
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

The team has advised that you should have received an email with the option for you to provide a utility bill where the address is visible and matches the address in Seller Central.

During this process, you will continue to see a banner that advises that your account is at risk of deactivation, however we will not deactivate the account while the verification is being completed.

Please advise if there are any questions or if you did not receive the email.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

The team has advised that you should have received an email with the option for you to provide a utility bill where the address is visible and matches the address in Seller Central.

During this process, you will continue to see a banner that advises that your account is at risk of deactivation, however we will not deactivate the account while the verification is being completed.

Please advise if there are any questions or if you did not receive the email.

Thanks,

Steve

00
Reply
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

I have been advised that your account is now fully verified and active. Please let me know if further assistance is needed here.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_BpwAsA1AlJ3rF’s post

Hi @Seller_BpwAsA1AlJ3rF,

I have been advised that your account is now fully verified and active. Please let me know if further assistance is needed here.

Thanks,

Steve

00
Reply
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