Amazon Promo Rebates
Can someone please explain to me what a Amazon Promo Rebate is and why do I, as a seller, have to pay for it when one of my product sells. I dont run any rebated or coupons on any of my product i sell. The amount I got charged on 2 different orders is $1.06 & $1.34. The amount is small but I want to know why I got charged for it. I created a few cases but seller support as usual is useless, saying "we do not have an option to process reimbursement for this promo rebates as deducted from your account"
any input on this is much appreciated
Amazon Promo Rebates
Can someone please explain to me what a Amazon Promo Rebate is and why do I, as a seller, have to pay for it when one of my product sells. I dont run any rebated or coupons on any of my product i sell. The amount I got charged on 2 different orders is $1.06 & $1.34. The amount is small but I want to know why I got charged for it. I created a few cases but seller support as usual is useless, saying "we do not have an option to process reimbursement for this promo rebates as deducted from your account"
any input on this is much appreciated
0 replies
Danny_Amazon
Hey there @Seller_ViRcsQPm12eFa- thanks for asking this question here on forums as I bet there are other sellers out there with similar inquiries!
I was able to find this forums post on the issue where another seller provides a synopsis of how this relates to shipping charges.
Does this seem like it could be applicable to your situation?
Thanks!
Danny