Hello Sellers and Amazon Support,

I have a Professional Seller account on Amazon.com (USA). Recently, I enabled Remote Fulfillment to list my product on Amazon.ca (Canada). I have no inventory stored or fulfilled in Canada—the listing is only served through Remote Fulfillment from the U.S.

However, I noticed a subscription fee of $19.51 CAD was charged to my Canadian Amazon account. I contacted Seller Support Canada, and the response I received was that I was using professional selling tools and benefits, which justifies the fee. I was also told that since Canada and the U.S. fall under a Unified North America Account, there is a single subscription fee.

This is where I’m confused:

If there is a single unified account, why am I seeing a separate fee charged in Canada?

I am not actively managing or fulfilling inventory within Canada, nor am I using any Canadian-specific tools that I’m aware of.

The support response pointed me to generic help documents that didn’t address my specific case or explain what actions triggered the fee.

Has anyone else experienced something similar? Any insights into what specific activities might trigger a Canadian fee despite using only Remote Fulfillment?

I’d really appreciate clarification from either experienced sellers or Amazon Support. Thank you!

Seller_8tt8