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Seller_M0LL9nfPCskjB

I got a negative feedback for because buyer doesn't read description before buying

I listed a controller and in my description it says its for (controller only) and (no usb cable included)

and they buyer just left me a negative saying no cable included

it was stated in the description

please help amazon

I tried to appeal it but got denied automatic

whats the point of having a description if amazon won't help

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Seller_M0LL9nfPCskjB

I got a negative feedback for because buyer doesn't read description before buying

I listed a controller and in my description it says its for (controller only) and (no usb cable included)

and they buyer just left me a negative saying no cable included

it was stated in the description

please help amazon

I tried to appeal it but got denied automatic

whats the point of having a description if amazon won't help

Account Health
Tags:Account Health
00
38 views
6 replies
Reply
0 replies
user profile
Seller_M0LL9nfPCskjB
In reply to: Seller_M0LL9nfPCskjB’s post

I just got a issue and the order ID is 702-2581461-5841067my ad was for a playstation controller only and in my ad it says its for the controller only no USB cable includedand the negative feedback says no cable includedplease help

case ID 17181893481

please help

00
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us, I reached out to a dedicated team to further investigate the issue and provide you with an answer as soon as possible.

I will closely monitor the case and inform you of the outcome as soon as it is resolved.

Thanks for your patience.

Nano

01
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

I notice that our escalations team is actively addressing this issue in the case number 17263369101. Our team will continue to work with you until they resolve the issue, so kindly respond to any requests they might have. Once the case resolves, they will also communicate the outcome.

Have a great day!

Nano

01
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user profile
Seller_M0LL9nfPCskjB

I got a negative feedback for because buyer doesn't read description before buying

I listed a controller and in my description it says its for (controller only) and (no usb cable included)

and they buyer just left me a negative saying no cable included

it was stated in the description

please help amazon

I tried to appeal it but got denied automatic

whats the point of having a description if amazon won't help

38 views
6 replies
Account Health
Tags:Account Health
00
Reply
user profile
Seller_M0LL9nfPCskjB

I got a negative feedback for because buyer doesn't read description before buying

I listed a controller and in my description it says its for (controller only) and (no usb cable included)

and they buyer just left me a negative saying no cable included

it was stated in the description

please help amazon

I tried to appeal it but got denied automatic

whats the point of having a description if amazon won't help

Account Health
Tags:Account Health
00
38 views
6 replies
Reply
user profile

I got a negative feedback for because buyer doesn't read description before buying

by Seller_M0LL9nfPCskjB

I listed a controller and in my description it says its for (controller only) and (no usb cable included)

and they buyer just left me a negative saying no cable included

it was stated in the description

please help amazon

I tried to appeal it but got denied automatic

whats the point of having a description if amazon won't help

Account Health
Tags:Account Health
00
38 views
6 replies
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Seller_M0LL9nfPCskjB
In reply to: Seller_M0LL9nfPCskjB’s post

I just got a issue and the order ID is 702-2581461-5841067my ad was for a playstation controller only and in my ad it says its for the controller only no USB cable includedand the negative feedback says no cable includedplease help

case ID 17181893481

please help

00
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us, I reached out to a dedicated team to further investigate the issue and provide you with an answer as soon as possible.

I will closely monitor the case and inform you of the outcome as soon as it is resolved.

Thanks for your patience.

Nano

01
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

I notice that our escalations team is actively addressing this issue in the case number 17263369101. Our team will continue to work with you until they resolve the issue, so kindly respond to any requests they might have. Once the case resolves, they will also communicate the outcome.

Have a great day!

Nano

01
Follow this discussion to be notified of new activity
user profile
Seller_M0LL9nfPCskjB
In reply to: Seller_M0LL9nfPCskjB’s post

I just got a issue and the order ID is 702-2581461-5841067my ad was for a playstation controller only and in my ad it says its for the controller only no USB cable includedand the negative feedback says no cable includedplease help

case ID 17181893481

please help

00
user profile
Seller_M0LL9nfPCskjB
In reply to: Seller_M0LL9nfPCskjB’s post

I just got a issue and the order ID is 702-2581461-5841067my ad was for a playstation controller only and in my ad it says its for the controller only no USB cable includedand the negative feedback says no cable includedplease help

case ID 17181893481

please help

00
Reply
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us, I reached out to a dedicated team to further investigate the issue and provide you with an answer as soon as possible.

I will closely monitor the case and inform you of the outcome as soon as it is resolved.

Thanks for your patience.

Nano

01
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us, I reached out to a dedicated team to further investigate the issue and provide you with an answer as soon as possible.

I will closely monitor the case and inform you of the outcome as soon as it is resolved.

Thanks for your patience.

Nano

01
Reply
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

I notice that our escalations team is actively addressing this issue in the case number 17263369101. Our team will continue to work with you until they resolve the issue, so kindly respond to any requests they might have. Once the case resolves, they will also communicate the outcome.

Have a great day!

Nano

01
user profile
Nano_Amazon
In reply to: Seller_M0LL9nfPCskjB’s post

Hello @Seller_M0LL9nfPCskjB

I notice that our escalations team is actively addressing this issue in the case number 17263369101. Our team will continue to work with you until they resolve the issue, so kindly respond to any requests they might have. Once the case resolves, they will also communicate the outcome.

Have a great day!

Nano

01
Reply
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