To recover my Amazon account
hello amazon seller central
The order I received failed to be sent to the customer properly due to an electrical fault which destrAoyed my computer and all data so the order could not be sent. For that reason, my Amazon seller account has been terminated by your company.I kindly request that you give me my Amazon seller account so that I can run the business again subject to your selling policies. I am sorry for the inconvenience.thank you
To recover my Amazon account
hello amazon seller central
The order I received failed to be sent to the customer properly due to an electrical fault which destrAoyed my computer and all data so the order could not be sent. For that reason, my Amazon seller account has been terminated by your company.I kindly request that you give me my Amazon seller account so that I can run the business again subject to your selling policies. I am sorry for the inconvenience.thank you
0 replies
Seller_4zBzdtgCyS9EI
yeah, that's not going to give you your account back. I don't even care what country you are in, but there are ways to ship a package even IF your computer got fried.
Seller_rI7BZIczK8iAC
For ONE order not sent, Amazon will not deactivate your account.
Copy and paste here Amazon's deactivation email that we can see the REAL reason.
Seller_J46Ruz3VzvWCV
1. This is not the place to appeal
2. Sounds like a lot of BS. I suspect you are a drop shipper from Sri Lanka
Connor_Amazon
Hi @Seller_dMepV0zFhUA2z
Connor from Amazon here, thanks for reaching out.
I do see that your account was deactivated 2 years ago for policy violations. To appeal you will need to go your performance notifications in Seller Central and provide the requested information our partner team requested.
Your account was deactivated a while back, so the electric problem you experienced with your computer does not impact anything in our system, your account and customer's orders are still retained in our database and can be fulfilled from another device.
For further insight, review the e-mail sent to you on December 20th, 2024, labeled Your Amazon account, there you can find what our partner team needs from your to submit in order to review your account.
Best,
Connor
