Late Delivery Risk on Ground Advantage
Anyone else suddenly getting Late Delivery Risk on Ground Advantage Shipping today? I have all 14 out of 20 orders for this morning suddenly showing Late Delivery Risk instead of the Claims Protected and OTDR Protected. I am using Automated Shipping settings and Automated Handling time.
Late Delivery Risk on Ground Advantage
Anyone else suddenly getting Late Delivery Risk on Ground Advantage Shipping today? I have all 14 out of 20 orders for this morning suddenly showing Late Delivery Risk instead of the Claims Protected and OTDR Protected. I am using Automated Shipping settings and Automated Handling time.
0 replies
Seller_9P8hSAGj7xAxK
Yes, the majority of my orders are showing Late Delivery Risk instead of the Claims Protected and OTDR Protected even though up above in the order it shows USPS Ground Advantage was used to calculate the delivery promise.
Mods - I have a case number open already under 16669829271. I have marked it as urgent seeing Amazon requires me to ship these orders today.
Seller_U5xJgOXkSlNmU
We too had the same issue this morning. Nearly all of our FBM orders from last night are showing late risk even though automated shipping settings and handling time is turned on and orders are being processed in less than 24 hours.
Seller_JFifSahKjjxrv
It's the same here. Is Amazon trying to get us to switch to UPS or FedEx, spend more with the post office, or avoid honoring protection during the holidays?
Seller_uuiUJi7rf0fpY
Same here I opened a case too, but they don't understand issue. I also started another thread on this before I found this one. @KJ_Amazon@SEAmod
https://sellercentral.amazon.com/seller-forums/discussions/t/ade81747-8575-45fc-9b6a-c4fe76cf7341
Seller_Sram36TnVt73c
Not having that problem today with the two shipments I had to ship today.
I have seen it happen with orders that are far from me (i.e., California orders)...
Seller_Iq8G0IA7I69uO
Us too.
Now I wish I shipped yesterday, but this is a customized item with AHT enabled so we have been waiting until the later ship date.
I noticed @Josh_Amazon and @Bryce_Amazonwere posting recently. Do you know who can look into this type of issue?
Seller_VbNqQ1iSuPzx7
Yes, this morning Media Mail is showing late delivery risk on ALL our media orders. Ridiculous, Amazon needs to stop over-promising arrival dates on FBM orders instead of eliminating the OTDR Protection. What a mess shipping on Amazon has become!
Seller_hJdM92O55ePVb
Yep, me too, please let us know what they say
Seller_2nagWLHK7M8Cg
I experienced the same issue on three of my FBM orders this morning as well that were orders which came in late Thursday night with the labels being printed early Friday morning. A new order came into today and when I went to purchase the shipping label, it appears the problem may be fixed. Let’s hope it was just a small glitch.
