Review of your Amazon seller account
THIS E-mail REACHED FIRST;
THEN THEN INSIDE; I SENT ID (FRONT AND BACK), CREDIT CARD EXTRACT, PAYONEER ACCOUNT STATEMENT/SUMMARY, IKEMETGAH.
(NOTE; In this invoice I sent, the address was the same, but there were differences in lowercase letters and words; I mistakenly sent the Payoner account statement to the Japanese account. While I requested water, electricity, natural gas and internet invoices, I could not send them, because the invoices registered on my wife's account. There were such errors.)
THIS EMAIL RECEIVED AFTER THE EMAIL I SENT ABOVE;
I'M NOT GOING FROM HERE.
AFTER THE SECOND EMAIL FROM AMAZON, I OBJECTED TWO MORE TIMES. BUT THIS TIME I FINISHED THE LACKS. I CORRECTED THE ERRORS AND ADDRESS INFORMATION. I SENT THE PAYONEER JAPAONIA ACCOUNT STATEMENT WRONG, I SENT THE USA/USD PAYONEER ACCOUNT STATEMENT INSTEAD. AMAZON ASKED FOR AN INVOICE FROM ME. I DIDN'T SEND IT BECAUSE MY WIFE WAS ON IT. THIS TIME I SENT THE REGISTERED INVOICES IN MY WIFE'S NAME AND A DOCUMENT PROVING OUR MARRIAGE. STATING THE AWARENESS IN ADDRESSES; EXPLAINING THAT I CHANGED THE FAULTY SECTIONS IN MY SELLER ACCOUNT; I ALSO WROTE AN EXTENSIVE APPEAL EXPLAINING THAT I WILL ACT AS AMAZON SAYS. I ALSO PUT THESE IN ADDENDUM:
ANNEXES
1- Appeal
2- Identity Front Side
3- Identity Back Side
4- Electricity Bill
5- Family Population Registration Sample / TC E-Government
6- Residence
7- Payoneer Bank Statement (***184)
8- Payoneer Credit Card (5293 *** **** 5154)
IT WON'T OPEN IT WON'T OPEN IT WON'T OPEN :(((
BUT I HAVE FULL FAITH IN AMAZON. WHATEVER IS MY MISTAKE, I WILL LEARN. I WILL NOT REPEAT. I DID NOT DO IT CONSCIOUSLY. I LEARNED AMAZON'S RULES. FROM NOW ON I WILL PLAY THE GAME ACCORDING TO THE RULES.
WHAT MORE DO YOU THINK I SHOULD DO? YOUR ADVICE IS VERY VALUABLE. PLEASE HELP ME.
Review of your Amazon seller account
THIS E-mail REACHED FIRST;
THEN THEN INSIDE; I SENT ID (FRONT AND BACK), CREDIT CARD EXTRACT, PAYONEER ACCOUNT STATEMENT/SUMMARY, IKEMETGAH.
(NOTE; In this invoice I sent, the address was the same, but there were differences in lowercase letters and words; I mistakenly sent the Payoner account statement to the Japanese account. While I requested water, electricity, natural gas and internet invoices, I could not send them, because the invoices registered on my wife's account. There were such errors.)
THIS EMAIL RECEIVED AFTER THE EMAIL I SENT ABOVE;
I'M NOT GOING FROM HERE.
AFTER THE SECOND EMAIL FROM AMAZON, I OBJECTED TWO MORE TIMES. BUT THIS TIME I FINISHED THE LACKS. I CORRECTED THE ERRORS AND ADDRESS INFORMATION. I SENT THE PAYONEER JAPAONIA ACCOUNT STATEMENT WRONG, I SENT THE USA/USD PAYONEER ACCOUNT STATEMENT INSTEAD. AMAZON ASKED FOR AN INVOICE FROM ME. I DIDN'T SEND IT BECAUSE MY WIFE WAS ON IT. THIS TIME I SENT THE REGISTERED INVOICES IN MY WIFE'S NAME AND A DOCUMENT PROVING OUR MARRIAGE. STATING THE AWARENESS IN ADDRESSES; EXPLAINING THAT I CHANGED THE FAULTY SECTIONS IN MY SELLER ACCOUNT; I ALSO WROTE AN EXTENSIVE APPEAL EXPLAINING THAT I WILL ACT AS AMAZON SAYS. I ALSO PUT THESE IN ADDENDUM:
ANNEXES
1- Appeal
2- Identity Front Side
3- Identity Back Side
4- Electricity Bill
5- Family Population Registration Sample / TC E-Government
6- Residence
7- Payoneer Bank Statement (***184)
8- Payoneer Credit Card (5293 *** **** 5154)
IT WON'T OPEN IT WON'T OPEN IT WON'T OPEN :(((
BUT I HAVE FULL FAITH IN AMAZON. WHATEVER IS MY MISTAKE, I WILL LEARN. I WILL NOT REPEAT. I DID NOT DO IT CONSCIOUSLY. I LEARNED AMAZON'S RULES. FROM NOW ON I WILL PLAY THE GAME ACCORDING TO THE RULES.
WHAT MORE DO YOU THINK I SHOULD DO? YOUR ADVICE IS VERY VALUABLE. PLEASE HELP ME.
0 replies
Seller_7LrAV0m5llaI7
Amazon doesn't accept promises to follow the rules in the future in your appeals. It is not a game.
Saeid_Amazon
Hello @EBAF_SHOP
This is Saeid from Amazon to assist you. Thank you for utilizing the seller forums.
Thank you for providing performance notifications, and this is helping us to provide you with better support.
I understand that your account was deactivated while it was under investigation, and you were asked to provide additional information to verify the legitimacy of your business.
In the initial appeal, you have the opportunity to submit the documents requested on the seller central page, such as Utility bills, driver's license, government issued IDs, etc. to show evidence of the legality of your business.
I understand that you submitted a document in which there were certain discrepancies, and you did not submit the utility bill requested since they were not under your name at the time.
These documents are thoroughly reviewed and a they make the determination if your account is eligible to be reactivated or if additional documents are required.
Based on the performance notification received, I see that the team has made a final decision on this case. The option available to you will be to dispute the decision by providing evidence that you have complied with Amazon policies.
You can visit the "Selling Policies and Seller Code of Conduct" Amazon policy: https://sellercentral.amazon.ca/gp/help/G1801
The forums community and I are here to support you. Please let us know how we can help from this point forward.
regards,
Saeid.
