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Seller_9eHlENhHFejnb

Inactive Account

Hi there,

I recently received an email from Amazon regarding account inactive for extended period of time hence my account status will be inactive unless I verify my account. For the records my seller central has not been inactive as my shipments just arrived Amazon warehouses and looking to list the items for sale. I have my credit card in my charge method but I can see that my US marketplace is inactive thereby causing my Inventory to be stranded. I contacted support and was told that I need to complete Seller Identity Verification (SIV) process. There was no explanation on how to go about this or what information I need to submit. I kindly need help as this is affecting me badly.

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Tags:Seller Central
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Seller_9eHlENhHFejnb

Inactive Account

Hi there,

I recently received an email from Amazon regarding account inactive for extended period of time hence my account status will be inactive unless I verify my account. For the records my seller central has not been inactive as my shipments just arrived Amazon warehouses and looking to list the items for sale. I have my credit card in my charge method but I can see that my US marketplace is inactive thereby causing my Inventory to be stranded. I contacted support and was told that I need to complete Seller Identity Verification (SIV) process. There was no explanation on how to go about this or what information I need to submit. I kindly need help as this is affecting me badly.

Tags:Seller Central
00
140 views
3 replies
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Seller_9eHlENhHFejnb

This was the initial mail that I received, my credit card is my charge method since I signed up on seller central.

img
00
user profile
Seller_9eHlENhHFejnb

I got this from support but no further information was provided about what documents to provide and how to go about it. My shipment just arrived Amazon and my inventory is stranded due to this.

img
00
user profile
Connor_Amazon

Hi @Seller_9eHlENhHFejnb

Connor from Amazon here, thanks for reaching out to us.

I see that you added a new bank account and that triggered an automatic three day wait for the account to be re-verified.

Please allow another 24-48 hours for the banking institution to be completed, if you still have issues after this coming Wednesday (June 12th) please respond back to this thread and I will be happy to take a closer look.

Cheers,

Connor

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user profile
Seller_9eHlENhHFejnb

Inactive Account

Hi there,

I recently received an email from Amazon regarding account inactive for extended period of time hence my account status will be inactive unless I verify my account. For the records my seller central has not been inactive as my shipments just arrived Amazon warehouses and looking to list the items for sale. I have my credit card in my charge method but I can see that my US marketplace is inactive thereby causing my Inventory to be stranded. I contacted support and was told that I need to complete Seller Identity Verification (SIV) process. There was no explanation on how to go about this or what information I need to submit. I kindly need help as this is affecting me badly.

140 views
3 replies
Tags:Seller Central
00
Reply
user profile
Seller_9eHlENhHFejnb

Inactive Account

Hi there,

I recently received an email from Amazon regarding account inactive for extended period of time hence my account status will be inactive unless I verify my account. For the records my seller central has not been inactive as my shipments just arrived Amazon warehouses and looking to list the items for sale. I have my credit card in my charge method but I can see that my US marketplace is inactive thereby causing my Inventory to be stranded. I contacted support and was told that I need to complete Seller Identity Verification (SIV) process. There was no explanation on how to go about this or what information I need to submit. I kindly need help as this is affecting me badly.

Tags:Seller Central
00
140 views
3 replies
Reply
user profile

Inactive Account

by Seller_9eHlENhHFejnb

Hi there,

I recently received an email from Amazon regarding account inactive for extended period of time hence my account status will be inactive unless I verify my account. For the records my seller central has not been inactive as my shipments just arrived Amazon warehouses and looking to list the items for sale. I have my credit card in my charge method but I can see that my US marketplace is inactive thereby causing my Inventory to be stranded. I contacted support and was told that I need to complete Seller Identity Verification (SIV) process. There was no explanation on how to go about this or what information I need to submit. I kindly need help as this is affecting me badly.

Tags:Seller Central
00
140 views
3 replies
Reply
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user profile
Seller_9eHlENhHFejnb

This was the initial mail that I received, my credit card is my charge method since I signed up on seller central.

img
00
user profile
Seller_9eHlENhHFejnb

I got this from support but no further information was provided about what documents to provide and how to go about it. My shipment just arrived Amazon and my inventory is stranded due to this.

img
00
user profile
Connor_Amazon

Hi @Seller_9eHlENhHFejnb

Connor from Amazon here, thanks for reaching out to us.

I see that you added a new bank account and that triggered an automatic three day wait for the account to be re-verified.

Please allow another 24-48 hours for the banking institution to be completed, if you still have issues after this coming Wednesday (June 12th) please respond back to this thread and I will be happy to take a closer look.

Cheers,

Connor

00
Follow this discussion to be notified of new activity
user profile
Seller_9eHlENhHFejnb

This was the initial mail that I received, my credit card is my charge method since I signed up on seller central.

img
00
user profile
Seller_9eHlENhHFejnb

This was the initial mail that I received, my credit card is my charge method since I signed up on seller central.

img
00
Reply
user profile
Seller_9eHlENhHFejnb

I got this from support but no further information was provided about what documents to provide and how to go about it. My shipment just arrived Amazon and my inventory is stranded due to this.

img
00
user profile
Seller_9eHlENhHFejnb

I got this from support but no further information was provided about what documents to provide and how to go about it. My shipment just arrived Amazon and my inventory is stranded due to this.

img
00
Reply
user profile
Connor_Amazon

Hi @Seller_9eHlENhHFejnb

Connor from Amazon here, thanks for reaching out to us.

I see that you added a new bank account and that triggered an automatic three day wait for the account to be re-verified.

Please allow another 24-48 hours for the banking institution to be completed, if you still have issues after this coming Wednesday (June 12th) please respond back to this thread and I will be happy to take a closer look.

Cheers,

Connor

00
user profile
Connor_Amazon

Hi @Seller_9eHlENhHFejnb

Connor from Amazon here, thanks for reaching out to us.

I see that you added a new bank account and that triggered an automatic three day wait for the account to be re-verified.

Please allow another 24-48 hours for the banking institution to be completed, if you still have issues after this coming Wednesday (June 12th) please respond back to this thread and I will be happy to take a closer look.

Cheers,

Connor

00
Reply
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