Got rejection from amazon brand but it's still pending
I recently applied for brand registry and my application was rejected because of the photos I provided. I am attempting to apply again but I cannot do so because of a pending application that was rejected. I was rejected via e-mail. Is there any way to contact support to fully close/reject my application so I can resubmit? It has been pending for weeks now. I have two Case IDs associated with this application that I cannot reply to. My Case ID is : 15673539151 (application ID), 15693374801(rejection notice)
Got rejection from amazon brand but it's still pending
I recently applied for brand registry and my application was rejected because of the photos I provided. I am attempting to apply again but I cannot do so because of a pending application that was rejected. I was rejected via e-mail. Is there any way to contact support to fully close/reject my application so I can resubmit? It has been pending for weeks now. I have two Case IDs associated with this application that I cannot reply to. My Case ID is : 15673539151 (application ID), 15693374801(rejection notice)
0 replies
Lucre_Amzn
Hello @Seller_JIt9yLUUINDPq
Thank you for reaching in Amazon Forums, this is Lucre I'm glad to assist.
I reviewed the case IDs you provided and the reason for the rejection. I was able to confirm that you should be able to reapply again without any issue as your application is no longer pending.
Please review the below application guide to submit your application again:
Brand Registry application step-by-step guide
Manage Brand Registry application issues
Please let me know if you continue to see this issue, so I can help you further.
Regards,
Lucre_Amazon
