Am I allow to insert a QR code with my Amazon FBA package?
Hi all, I'm reselling brand name goods on Amazon. I'm ungated and I'm allowed to sell these products.
I've been selling via Amazon FBA (not FBM) for about a year now.
My store doesn't have any feedback.
Many of my competitors have 50,000 ratings from customers.
Are FBA sellers allowed to insert a QR code with the package that requests feedback for their store?
The QR code doesn't direct the customer off Amazon's site; the process is all done on Amazon's website.
Thanks
Am I allow to insert a QR code with my Amazon FBA package?
Hi all, I'm reselling brand name goods on Amazon. I'm ungated and I'm allowed to sell these products.
I've been selling via Amazon FBA (not FBM) for about a year now.
My store doesn't have any feedback.
Many of my competitors have 50,000 ratings from customers.
Are FBA sellers allowed to insert a QR code with the package that requests feedback for their store?
The QR code doesn't direct the customer off Amazon's site; the process is all done on Amazon's website.
Thanks
0 replies
JiAlex_Amazon
@Seller_0CVmWDSxrCSVr
Following up on your post. Amazon has very specific policies about how sellers can request feedback, while QR codes might seem like an innovative solution, they actually aren't permitted in FBA packages, even if they direct customers to Amazon's own feedback system.
Instead, Amazon provides approved tools that are both effective and safe for your account health. The primary tool is the "Request a Review" button, which automatically sends a standardized message to customers. This approach has several advantages: it's completely compliant with Amazon's policies, it sends messages at optimal times, and it typically generates better response rates than manual requests.
Those sellers you see with 50,000+ ratings didn't achieve that overnight. They've likely been selling on Amazon for many years, and they've built their feedback gradually through consistent performance and high sales volume.
Your best strategy is to:
- Use the "Request a Review" button consistently
- Focus on providing excellent customer service
- Ensure your products meet or exceed expectations
- Handle any issues quickly and professionally
- Maintain high inventory levels and shipping standards
If you need assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Seller_KlxMLhs5UXSQ9
Be patient, we have around 1% of customers who leaves a seller feedback. on an average of 2500 transactions per month, only 25-30 customers leaves feedbacks.